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sondos ALsharif, Customer Service Supervisor

sondos ALsharif

Customer Service Supervisor·Namaa Almunawara

Saudi Arabia

Master's degree, Computer Science

Work experience

Total years of experience: 11 years, 0 months

Customer Service Supervisor

June 2015 - Present

Namaa Almunawara

Medina, Saudi Arabia

June 2015 - Present

guide, teach, learn, and train the team , (daily, monthly, yearly) reports

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Customer Service Supervisor

June 2015 - Present

Namaa Almunawara

Medina, Saudi Arabia

June 2015 - Present

guide, teach, learn, and train the team , (daily, monthly, yearly) reports

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

California Lutheran University

May 2014

May 2014

Master's degree, Computer Science

United States

GPA (point): 3.93 out of 4

GPA (point): 3.93 out of 4

Computer Science

Taibah University, Saudi Arabia

April 2010

April 2010

Bachelor's degree, Mathematics

Saudi Arabia

GPA (point): 4.23 out of 5

GPA (point): 4.23 out of 5

Bachelor of Science in Mathematics
View attachment

Skills

Digital Marketing
Expert
Digital Marketing
Expert
Project Management
Expert
Project Management
Expert
Design Development
Expert
Design Development
Expert
Digital Asset Management
Expert
Digital Asset Management
Expert
Web Scraping
Expert
Web Scraping
Expert
Internet Skills
Expert
Internet Skills
Expert
Microsoft Office Applications
Expert
Microsoft Office Applications
Expert
Analytical and troubleshooting skills
Expert
Analytical and troubleshooting skills
Expert
Leadership skills
Expert
Leadership skills
Expert
Interpersonal, written and verbal communication skills
Expert
Interpersonal, written and verbal communication skills
Expert
Sense of ownership and accountability
Expert
Sense of ownership and accountability
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Project Management
Expert
Project Management
Expert
Design Development
Expert
Design Development
Expert
Digital Asset Management
Expert
Digital Asset Management
Expert
Web Scraping
Expert
Web Scraping
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Diploma of English Language Proficiency at the Advanced Level
Sep 2011 - Aug 2012

Training
Personality Patterns
Reem Bakheet’s office for Educational Consultations
Nov 2009
Communication Skills
Ibn Hazm Centre for Education Supervision and Training
Jun 2010