سندس حمدان, IT Project Manager

سندس حمدان

IT Project Manager

Erabia

البلد
الأردن
التعليم
ماجستير, Enterprise system engineering
الخبرات
12 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 10 أشهر

IT Project Manager في Erabia
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يونيو 2022

Led multiple software development projects from initiation to delivery,
ensuring adherence to project scope, schedule, and budget constraints.
• Developed and maintained project plans, schedules, and resource allocation
using project management tools such as Jira, or Microsoft Project.
• Collaborated closely with stakeholders to define project objectives,
requirements, and success criteria.
• Implemented Agile methodologies, including Scrum and Kanban, to
streamline development processes and improve team productivity.
• Conducted regular project status meetings, retrospectives, and sprint reviews
to monitor progress, identify risks, and address issues proactively.
• Facilitated effective communication and collaboration among cross-functional
teams, including developers, designers, QA engineers, and product owners.
• Implemented continuous improvement initiatives to enhance development
practices, quality assurance processes, and team performance.
• Mentored and coached team members to faster professional growth and
improve project outcomes.

Software Quality Assurance Team Leader في Erabia
  • الأردن - عمان
  • يناير 2020 إلى يونيو 2022

Led a team of manual testers in planning, executing, and documenting test
activities for multiple software projects.
• Developed comprehensive test plans, test cases, and test scenarios based
on project requirements and user stories.
• Conducted functional, regression, integration, and acceptance testing to
validate software functionality and ensure adherence to quality standards.
• Coordinated with cross-functional teams, including developers, product
managers, and business analysts, to prioritize testing efforts and resolve
issues effectively.
• Implemented best practices and quality assurance processes to improve
testing efficiency and effectiveness.
• Tracked and managed defects using issue tracking systems such as Jira or
Bugzilla, ensuring timely resolution and accurate defect reporting.
• Provided leadership and mentorship to QA team members, fostering a culture
of continuous learning and professional development.
• Conducted regular QA team meetings, training sessions, and knowledge
sharing activities to enhance team collaboration and performance.

SENIOR QUALITY ASSURANCE OFFICER في ERABIA
  • الأردن - عمان
  • ديسمبر 2017 إلى يناير 2020

Performed manual testing of desktop applications, including functionality
testing, usability testing, and compatibility testing.
• Created and executed test cases and test scripts to verify software
functionality and identify defects.
• Collaborated with developers to investigate and resolve software defects,
ensuring prompt resolution and retesting.
• Participated in requirement analysis and review meetings to provide input on
testability and potential risks.
• Contributed to the development and improvement of QA processes,
methodologies, and documentation.
• Assisted in the creation and maintenance of test environments and test data
sets.

SENIOR QUALITY ASSURANCE OFFICER في Eskadenia software
  • الأردن - عمان
  • ديسمبر 2016 إلى ديسمبر 2017

• Design test plans, scenarios.
• Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Work with standards, methods, or procedures to determine product quality or release readiness.
• Investigate customer problems referred by technical support.
• Provide feedback and recommendations to developers on software usability and functionality.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Evaluate or recommend software for testing or bug tracking.
• Conduct historical analyses of test results.
• Make sure that database integration is working as planned.

QUALITY ASSURANCE OFFICER في Eskadenia sofytware
  • الأردن - عمان
  • أبريل 2014 إلى ديسمبر 2016

• Design test plans, scenarios.
• Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Monitor bug resolution efforts and track successes.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Create or maintain databases of known test defects.
• Work with standards, methods, or procedures to determine product quality or release readiness.
• Investigate customer problems referred by technical support.
• Install, maintain or use software testing programs.
• Provide feedback and recommendations to developers on software usability and functionality.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Evaluate or recommend software for testing or bug tracking.

QUALITY ASSURANCE OFFICER في Eskadenia software
  • الأردن - عمان
  • أبريل 2012 إلى أكتوبر 2012

• Design test plans, scenarios.
• Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Monitor bug resolution efforts and track successes.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Create or maintain databases of known test defects.
• Work with standards, methods, or procedures to determine product quality or release readiness.
• Investigate customer problems referred by technical support.
• Install, maintain or use software testing programs.
• Provide feedback and recommendations to developers on software usability and functionality.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Evaluate or recommend software for testing or bug tracking.

JUNIOR QUALITY ASSURANCE OFFICER في Aspire services
  • الأردن - عمان
  • مايو 2010 إلى مارس 2012

• Design test scenarios.
• Address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Monitor bug resolution efforts and track successes.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Investigate customer problems referred by technical support.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments

JUNIOR WEB CONTENT DEVELOPER في Aspire Services
  • الأردن - عمان
  • مارس 2010 إلى مايو 2010

• Perform website updates.
• Write, design and edit web page content using CMS tool.
• Perform website tests according to planned schedules, or after any website revision.

الخلفية التعليمية

ماجستير, Enterprise system engineering
  • في PSUT
  • مايو 2019
بكالوريوس, SOFTWARE ENGINEERING
  • في Hashemite University
  • يناير 2010

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Specialties & Skills

Black Box Testing
Integration Testing
Test Cases
Data Validation
White Box Testing
Postman
Swagger
Payment Gateway
Web-testing
Billing
E-commerce
White box testing
API testing
Selenium IDE

اللغات

العربية
اللغة الأم
الانجليزية
متوسط