sondos hamdan, IT Project Manager

sondos hamdan

IT Project Manager

Erabia

Lieu
Jordanie
Éducation
Master, Enterprise system engineering
Expérience
12 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 10 Mois

IT Project Manager à Erabia
  • Jordanie - Amman
  • Je travaille ici depuis juin 2022

Led multiple software development projects from initiation to delivery,
ensuring adherence to project scope, schedule, and budget constraints.
• Developed and maintained project plans, schedules, and resource allocation
using project management tools such as Jira, or Microsoft Project.
• Collaborated closely with stakeholders to define project objectives,
requirements, and success criteria.
• Implemented Agile methodologies, including Scrum and Kanban, to
streamline development processes and improve team productivity.
• Conducted regular project status meetings, retrospectives, and sprint reviews
to monitor progress, identify risks, and address issues proactively.
• Facilitated effective communication and collaboration among cross-functional
teams, including developers, designers, QA engineers, and product owners.
• Implemented continuous improvement initiatives to enhance development
practices, quality assurance processes, and team performance.
• Mentored and coached team members to faster professional growth and
improve project outcomes.

Software Quality Assurance Team Leader à Erabia
  • Jordanie - Amman
  • janvier 2020 à juin 2022

Led a team of manual testers in planning, executing, and documenting test
activities for multiple software projects.
• Developed comprehensive test plans, test cases, and test scenarios based
on project requirements and user stories.
• Conducted functional, regression, integration, and acceptance testing to
validate software functionality and ensure adherence to quality standards.
• Coordinated with cross-functional teams, including developers, product
managers, and business analysts, to prioritize testing efforts and resolve
issues effectively.
• Implemented best practices and quality assurance processes to improve
testing efficiency and effectiveness.
• Tracked and managed defects using issue tracking systems such as Jira or
Bugzilla, ensuring timely resolution and accurate defect reporting.
• Provided leadership and mentorship to QA team members, fostering a culture
of continuous learning and professional development.
• Conducted regular QA team meetings, training sessions, and knowledge
sharing activities to enhance team collaboration and performance.

SENIOR QUALITY ASSURANCE OFFICER à ERABIA
  • Jordanie - Amman
  • décembre 2017 à janvier 2020

Performed manual testing of desktop applications, including functionality
testing, usability testing, and compatibility testing.
• Created and executed test cases and test scripts to verify software
functionality and identify defects.
• Collaborated with developers to investigate and resolve software defects,
ensuring prompt resolution and retesting.
• Participated in requirement analysis and review meetings to provide input on
testability and potential risks.
• Contributed to the development and improvement of QA processes,
methodologies, and documentation.
• Assisted in the creation and maintenance of test environments and test data
sets.

SENIOR QUALITY ASSURANCE OFFICER à Eskadenia software
  • Jordanie - Amman
  • décembre 2016 à décembre 2017

• Design test plans, scenarios.
• Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Work with standards, methods, or procedures to determine product quality or release readiness.
• Investigate customer problems referred by technical support.
• Provide feedback and recommendations to developers on software usability and functionality.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Evaluate or recommend software for testing or bug tracking.
• Conduct historical analyses of test results.
• Make sure that database integration is working as planned.

QUALITY ASSURANCE OFFICER à Eskadenia sofytware
  • Jordanie - Amman
  • avril 2014 à décembre 2016

• Design test plans, scenarios.
• Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Monitor bug resolution efforts and track successes.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Create or maintain databases of known test defects.
• Work with standards, methods, or procedures to determine product quality or release readiness.
• Investigate customer problems referred by technical support.
• Install, maintain or use software testing programs.
• Provide feedback and recommendations to developers on software usability and functionality.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Evaluate or recommend software for testing or bug tracking.

QUALITY ASSURANCE OFFICER à Eskadenia software
  • Jordanie - Amman
  • avril 2012 à octobre 2012

• Design test plans, scenarios.
• Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Monitor bug resolution efforts and track successes.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Create or maintain databases of known test defects.
• Work with standards, methods, or procedures to determine product quality or release readiness.
• Investigate customer problems referred by technical support.
• Install, maintain or use software testing programs.
• Provide feedback and recommendations to developers on software usability and functionality.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Evaluate or recommend software for testing or bug tracking.

JUNIOR QUALITY ASSURANCE OFFICER à Aspire services
  • Jordanie - Amman
  • mai 2010 à mars 2012

• Design test scenarios.
• Address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Monitor bug resolution efforts and track successes.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Investigate customer problems referred by technical support.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments

JUNIOR WEB CONTENT DEVELOPER à Aspire Services
  • Jordanie - Amman
  • mars 2010 à mai 2010

• Perform website updates.
• Write, design and edit web page content using CMS tool.
• Perform website tests according to planned schedules, or after any website revision.

Éducation

Master, Enterprise system engineering
  • à PSUT
  • mai 2019
Baccalauréat, SOFTWARE ENGINEERING
  • à Hashemite University
  • janvier 2010

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Specialties & Skills

Black Box Testing
Integration Testing
Test Cases
Data Validation
White Box Testing
Postman
Swagger
Payment Gateway
Web-testing
Billing
E-commerce
White box testing
API testing
Selenium IDE

Langues

Arabe
Langue Maternelle
Anglais
Moyen