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sondus jamal, patient care coordinator & assistant|

sondus jamal

patient care coordinator & assistant|·Axios,

Kuwait

Bachelor's degree, Pharmcy

Work experience

Total years of experience: 3 years, 7 months

patient care coordinator & assistant|

February 2024 - Present

Axios,

Al Kuwait, Kuwait

February 2024 - Present

• Experienced in direct patient support to improve healthcare outcomes
worldwide.
• Focused on enhancing patient access to medications and treatment
programs.
• Committed to delivering high-quality, compassionate care and
assistance.
• Strong background in case management, follow-up, and healthcare
communication.
• Ensures confidentiality, accuracy of patient records, and regulatory
compliance.
• Daily face-to-face physician visits play a vital role in improving patient
outcomes and strengthening healthcare across healthcare institutions

Company industry:
Other Healthcare Services

intern

January 2023 - January 2023

Al-Saudi Hospital,

Amman, Jordan

January 2023 - January 2023

• Worked closely with senior pharmacists and safely and accurately
dispense medication.
• Performed transfers of prescriptions and communicated directly with
doctors offices.
• Educated patients on possible drug interactions, and side effects.
• Reviewed patient medication profiles and medical records

Company industry:
Medical Hospital

intern

January 2022 - January 2023

Advanced Pharmacy,

Amman, Jordan

January 2022 - January 2023

• Received refill requests and written prescriptions and ensured that
information was accurate and complete
• Answered questions from clients daily and helped them find the
required medication

Company industry:
Pharmaceutical Manufacturing

intern

January 2021 - January 2021

Al-Adan Hospital,

Al Ahmadi, Kuwait

January 2021 - January 2021

• Offer information to up to the patients weekly regarding dosage, side
effects, drug interaction, and appropriate storage practices
• Stored and inventoried pharmaceutical medications and supplies and
made notes of medications that were expired.
• Assess the strength, purity, and identity of medications

Company industry:
Other Healthcare Services

Education

Al-Zaytoonah University

June 2023

June 2023

Bachelor's degree, Pharmcy

Jordan

Fahaheel Wataniya school

May 2018

May 2018

High school or equivalent, High school

Kuwait

Skills

CAREGIVING
Intermediate
CAREGIVING
Intermediate
CASE MANAGEMENT
Intermediate
CASE MANAGEMENT
Intermediate
COMPASSION
Intermediate
COMPASSION
Intermediate
HEALTHCARE SERVICES
Intermediate
HEALTHCARE SERVICES
Intermediate
PATIENT ASSISTANCE
Intermediate
PATIENT ASSISTANCE
Intermediate
PATIENT SAFETY
Intermediate
PATIENT SAFETY
Intermediate
PHARMACY OPERATIONS
Intermediate
PHARMACY OPERATIONS
Intermediate
REGISTERED PHARMACIST RPH
Intermediate
REGISTERED PHARMACIST RPH
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate

Languages

Arabic

Beginner

English

Beginner