Tele marketer
IPSOS
Total years of experience :2 years, 11 Months
In charge of contacting by phone professionals or individuals to ask about surveys to improve the service quality.
Customer service and merchandising in women/men clothinges
In charge of daily commercial tasks
Handled the agenda and meeting planning
Managed the administrative tasks
Advised customers on the banking product as well as financial services
Managed the logistic process
Organised the showroom layout
Participated in the organisation and the launch of the "Market Week" & "Fashion Week"
Helped in promoting the event through various communication channels and monitored the results
In charge of organising agenda planning
Helped and directed the customers in product and banking services
Managed the customer requirements in home mortgage, personal loan etc…
In charge of updating and completing the company database
Prospected for new and potential European customers (in French and English)
Managed all the administrative tasks:
Organised internal and external events
Management:
Realization of commercial strategies and organised the daily task planning,
Carried out market researches and suggested a pricing strategy
Budget Management and administration.
Sales of the products: design of the commercial supports sell various fitness activities including derivative products, (t-shirt, drinks, chocolates)
Cocktails, open days …
Marketing:
Elaboration of advertising campaigns: creation and distribution of flyers, approach to radios to broad-cast, Design and update of the web site.
Bachelor Degree in International Business Banking and Finance
Bachelor in Management Communication and administration
Level A degree in Management Communication and Human Resources
