Waiter/Cashier
PIZZA HUT
مجموع سنوات الخبرة :11 years, 9 أشهر
PIZZA HUT (KUWAIT FOOD AND COMPANY-AMERICANA)
Abdul Nasser Street, Sharja U.A.E. P.O. BOX: 6844
Position: Waiter/Cashier
January 2007 - July 2012
Duties and Responsibilities: ● Warmly greets and acknowledges guests upon arrival.
● Effectively merchandises food and beverage menus in an informative, friendly and Enthusiastic
manner.
● Polishes all silverware and glassware used for service.
● Accurately takes guest orders.
● Cleans, stocks, and maintains the workstations throughout shift.
● Correctly and precisely calculates each guest check.
● Performs additional responsibilities, although not detailed, as requested by a manager at any time.
● Responsible for maintaining highest level of quality, service and cleanliness in all work assignment.
● Work as a cashier/packer, cook and / or supply base as assigned by duty manager.
● Follows approved standard operating procedure, food preparation and schedules of cleaning and sanitations of food preparation areas, equipments and cash handling.
● Responsible for giving 100% customer satisfaction.
• Address guest's service needs in a professional, positive and timely manner
• Demonstrate knowledge of the menus and drinks list and readiness to answer any enquiries from the guests
• Cater to the needs of our guests by specific recommendations and answer questions regarding beverages and confidently upsell to guest in a personal and considerable manner
• Notify the managers about specific guest's needs & requests
• Properly bus out the table after the meal
• Complete closing duties
• Thank guests when they leave.
. Acknowledge guest upon arrival, effectively merchandise menus in an informative, friendly and enthusiastic manner.
.Maintaining the highest quality of food and servises.
.Responsible for giving 100% costumer satisfaction.
.Correctly and precisely calculates each guest check.
.Follows approved standard operating procedure, food preparation, sanitation and cash handling.
.Demonstrate knowledge of the menu especially new product list.
.Handling complain.
.Notify the managers about specific guests needs, requests and critical issues.
.Complete closing duties as well as back up for the next shift.
FASTECH SYNERGY PHILIPPINES INC.
LISP 1 Science park, Cabuyao, Laguna- Phillippines
Position: Production Operator
July 2003 - Dec 2006
SHAKY'S PIZZA RESTAURANT INC.
. Greeting guest upon receiving. Assist guest unto thier table choice.
.Offering menu and new product and suggest selling as well.
.Repeating, giving the order as well as checking what thier need until they finished.
.Checking bill once they request, handling cash.
.Responsible for counting stocks need in our dining area, as well as cleaning and sanitation of the whole restaurant, according to the approved standard operating procedure.
.Thank guest when they leave.
.Taking orders from guest, warmly greeting upon arrival.
.Responsible for handling cash, menu products and suggestive selling.
.Responsible to follow up there needs, as well as the cleanliness of the store.
.Maintaining the SOP procedure and daily task.
.Reporting to the Manager on duty if theres any discrepancies issues.
.Complete closing duties according to our task assignments.
COURSE: Bachelors of Science in HRM Management 2001-2002 (undergraduate)