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تم إلغاء حظر المستخدم بنجاح
سونو أبراهام, Archiving Officer

سونو أبراهام

Archiving Officer·Al Mulla Finance

الكويت

ماجستير, Human Resource

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 2 أشهر

Archiving Officer

يناير 2021 - حتى الآن

Al Mulla Finance

الكويت، الكويت

يناير 2021 - حتى الآن

● Provide reference services and assistance for users needing archival materials.
● Checking the document request and provide it to the head office.
● Receiving documents from head office and allocate it and update in the system.
● Prepare archival records, such as document descriptions, to allow easy access to information.
● Create and maintain accessible, retrievable computer archives and databases, incorporating current advances in electronic information storage technology.
● Separate and allocate the Retail, Corporate and Finance documents.
● Scanning, copying and printing of documents when requested.
● Storing Documents correctly and keeping them in good condition.
● Perform duties necessary to manage the several documents of the organization, namely drafting, authorizing, filing, copying, scanning, mailing and record keeping.

مجال الشركة:
البنوك
الدور الوظيفي:
إدارية

Customer Service Executive

أكتوبر 2020 - ديسمبر 2020

Dar Al Shifa Hospital

حولي، الكويت

أكتوبر 2020 - ديسمبر 2020

Roles & Responsibilities in Dar Al Shifa Hospital

•Work with customer service manager to ensure proper customer service is being delivered.
•Resolve customer complaints.
•Assisted patients with eligibility and benefit coverage questions.
•Maintaining relationship with insurance agents and customers.
•Working in Pharmacy handling cash and insurance payments.
•Greet customers warmly and ascertain problem or reason for calling.
•Contribute to team effort by accomplishing related results as needed
•Build sustainable relationships of trust through open and interactive communication
•Ensures a proper and systematic database management system and filing.
•Accurate recoding of all cash activity on a daily basis.
•Welcome and greet customers.
•Knowledge in using SAP System.
•Prepare product or service reports by collecting and analysing customer information.
•Contribute to team effort by accomplishing related results as needed.
•Ensure high levels of customer satisfaction through excellent sales services.

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Operations Assistant

مايو 2017 - يوليو 2020

Al Dhahoom Establishmen

الكويت

مايو 2017 - يوليو 2020

Roles & Responsibilities in Al Dhahoom Establishment (Albab), Real Estate Co

•Managing day today activities in the office and preparing official correspondence.
•Office Administration and office management.
•Accurate recoding of all cash activity on a daily basis.
•Update the client information in the Real Estate App.
•Assisting the management in the daily business activities.
•Conducting meeting with the clients.
•Sending business proposal to companies.
•Develop strong working relationships with clients.
•Responsible for client satisfaction, maintaining client communication overall management of the relationship and client retention activities.

مجال الشركة:
العقارات
الدور الوظيفي:
إدارية

HR Coordinator

مارس 2015 - أبريل 2017

Clear Vision Consulting

الكويت، الكويت

مارس 2015 - أبريل 2017

Roles & Responsibilities in Clear Vision Consulting”- VlinkU

•Office Administration and office management.
•Managing day today activities in the office and preparing official correspondence.
•Conducting the first round of interview.
•Recruiting the candidates for the clients.
•Scrutinizing and short listing Candidates.
•Interviewing the candidates.
•Answering telephonic queried from Clients and applicants.
•Invoice Preparation for the submission.
•Accurate recoding of all cash activity on a daily basis.
•Establish effective co-ordination between the office and the on-site activities.
•Keen working knowledge in HR software eternity.
•Meeting up with the clients and know their needs.
•Keep up to data with product information.
•Actively involved in the receiving of new shipments.
•Perform duties necessary to manage the several documents of the organization, namely drafting, authorizing, filing, copying, scanning, mailing and record keeping.

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
الموارد البشرية والتوظيف

التعليم

Bangalore University

يناير 2014

يناير 2014

ماجستير، Human Resource

الهند

المعدل التراكمي (نسبة مئوية): 70%

المعدل التراكمي (نسبة مئوية): 70%

-

Mahatma Gandhi University

مايو 2012

مايو 2012

بكالوريوس، Social Work(BSW)

الهند

Skills

Recruitment
Expert
Recruitment
Expert
Customer Service
Expert
Customer Service
Expert
Archiving
Expert
Archiving
Expert
Admin Assistant
Expert
Admin Assistant
Expert
HR Officer
Expert
HR Officer
Expert
CONSULTING
Expert
CONSULTING
Expert
COPY
Expert
COPY
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
DATABASE MANAGEMENT SYSTEM
Expert
DATABASE MANAGEMENT SYSTEM
Expert
DRAFTING
Expert
DRAFTING
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
FINANCE
Expert
FINANCE
Expert
Recruitment
Expert
Recruitment
Expert
Customer Service
Expert
Customer Service
Expert
Archiving
Expert
Archiving
Expert
Admin Assistant
Expert
Admin Assistant
Expert
HR Officer
Expert
HR Officer
Expert

اللغات

الانجليزية

متمرّس

الهندية

متمرّس

الهوايات والاهتمامات

Travelling, cooking