Suresh Chauhan

 Experience in all aspects of customer services-dealing with inquiries over phone and face to face
 Successfully promote positive customer care, helping as much as possible
 Communication with a friendly and professional manner
 Actively greeting customers and maintaining the level of conversation
 Prioritizing workloads as and when customers come in with different issues or problems, ensuring customers waiting receive and explanation and apology
 Listening and helping to the customers as much as possible to solve the problems
 After selling the products check the forms and upload them into company’s software
 Check the official mails and reply if necessary
 Ordering the stocks by E-mail or phone calls
 Continually following up to the retailers and inform them about the product’s facilities by mail and phone calls.

 Familiar with all available phones as well as upcoming models
 Explain option to the customers and recommend best-fit choices
 Offer phone accessories and phone insurance to improve sales total
 Give the customers every single details about the product and their benefits
 Merchandise store displays to keep store environment visually appealing and optimized for equipment promotions
 Answer customer’s question and addressed service issue and complaints in person and via phone calls
 Assisted customers in selecting products that best fit to their lifestyle, preference and personal needs
 Easily handle technical tasks such as transferring contacts and photos and setting up new phones with updates and account connections etc.