CUSTOMER SERVICE SUPERVISOR
Samsung Agency At Albabtain Group Company
Total des années d'expérience :4 years, 8 Mois
Led store team to achieve sales targets by implementing effective sales strategies.
Managed inventory levels to ensure adequate stock levels and minimize out-of-stock situations.
Provided excellent customer service to boost customer satisfaction and loyalty.
Oversaw store operations, including cash management, staff scheduling, and performance evaluations.
Managed high volume of customer inquiries and resolved issues efficiently.
Utilized active listening skills to provide personalized solutions for customers.
Proficient with CRM systems to track interactions and maintain customer databases.
Collaborated with cross-functional teams to improve customer satisfaction and retention.
Demonstrated ability to meet and exceed sales targets consistently in a fast-paced environment.
Strong interpersonal skills, consistently providing exceptional customer service to ensure satisfaction.
Proficient in handling cash transactions accurately and efficiently, maintaining a high level of accountability.
Skilled in merchandising and visual display to attract customers and enhance overall shopping experience.