INSPECTION MANAGER
INTERTEK
Total des années d'expérience :26 years, 4 Mois
· Responsible for planning, scheduling and executing inspections.
· Verify inspection reports, test data’s against inspection procedures and standards.
· Assisting field inspectors and guiding them through phone when they need assistance during the field
inspection.
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· Customer service and guidance- Assisting clients to achieve compliance verification programs and all other
assistance related to inspection and certification programs.
· Co-ordination between Program Management, Operations department and clients to ensure and maintain for a
smooth work flow.
· Provide clients with Technical guidance on standards and customs regulatory requirements.
· Meetings with exporters, agents, manufacturers, trade bodies etc. as required.
· Review, assess and analyze complaints of clients/ exporters/ importers, if any and take remedial action to
ensure customer satisfaction.
· Look out for new business opportunities and Maintaining business relationship with existing clients
· Responsible for over all administrative functions in inspection department.
· Responsible for new recruitment and training of new staffs.
· Prepare commercial Inspection reports and certificates.
· Responsible for auditing inspection reports and field inspectors on regular basis.
· Maintaining accurate administrative records and job records
· Coordination between different departments and branches with in the company
· Monthly invoicing and reporting to the management
· Maintains QA procedures and inspection procedures.
· Periodically review GTS Quality Management System updates on the VL
· General Administration responsibilities.
· Development of customer service to ensure achievement of sales and profitability targets.
· Assisted Inspection Manager and acted on his behalf with routine all operational works and expedited in a
timely fashion.
· Scheduling Inspections and monitoring junior inspectors
· Reviewing of inspection reports submitting by inspectors and reporting to ASTRA portal.
· Reviewing technical inspection procedures and assisting junior inspectors
· Inspection and reporting of various Pre shipment inspections.
· Monthly invoicing and reporting to Inspection Manager.
· Assisting Inspection manager to maintaining QA reports and programs.
· UNDP Inspections and Reporting
· Training and developing new employees.
· Handled all the operations of USDA food program (Supervision of inspection and reporting)
Pursuing MBA( Marketing Management)