Soorej Surendran

Job Profile : Reporting to Head of Sales & Key Accounts

•Business Development for Air, Ocean, Land & Contract Logistics.
•Sales & Marketing of Import, Air and Ocean products from Europe and Far East.
•Develop Trade lanes for East-West African business out of UAE, Far East and Europe.
•Receiving and Generating Sales leads within international offices.
•Handling Project Shipments, Special equipment, RORO and Break Bulk services.
•Target for Volume accounts to generate high revenue.
•Client meeting with Customer Service/ Operations team for better alignment.
•Liaison with Pricing Team, Product Heads, Carriers, Overseas offices for competitive pricing solutions for Air/Ocean products for Export / Import / Cross port movements.
•Design SOPs for onboard customers and evaluate frequently to ensure smooth transaction.

Job Profile : Reporting to General Manager

•Business Development of Ocean inbound / outbound / Cross port business.
•Business Development - Diplomatic / Commercial cargo - Afghanistan / Africa .
•Full Charter Flight Planning / Operation / Execution.
•Regular Client visit to evaluate, ensure Service-Quality level of Customer Service and Operations.
•Develop Trade lane for East-West African business out of UAE, Far East and Asian countries.
•Monitor and lead Sales & Customer Service team to achieve their Goals in order to meet the budget.
•Client meeting with Sales team to analyze RFQs, ensure timely response with better pricing solutions.
•Evaluation of Customers introduced by Sales Team according to company’ STC.
•Design SOPs for onboard customers and evaluate regularly to ensure smooth operations.
•Closely working with accounts team to ensure timely Collection and payments to overseas partners and local vendors to ensure smooth transaction.

Job Profile : Reporting to Sales Manager

•Sales & Marketing of Air, Ocean, Land & Warehousing
•Account handling, maintaining client relationship and profiling the customer.
•Design SOPs for customers and review on service wise.
•Rate negotiation and liaison with Carriers and Overseas agents.
•Strengthen overseas agency network through frequent correspondence and lead exchange.
•Execute business development plans and provide guidance to operations and delivery groups.
•Analyzing RFQs received from Customers / Overseas Agents and responds with solutions.
•Arrange customer satisfaction survey to improve the Service-Quality level, as per ISO standards.

Job Profile : Reporting to Sales Manager

•Sales & Marketing of Air, Ocean, Land & Warehousing
•Account handling, maintaining client relationship and profiling the customer.
•Analyzing RFQs received from Customers / Overseas Agents and responds with solutions.

Job Profile : Reporting to Sales Manager - Forwarding

•Marketing and Sales of Ocean Freight services for FCL Export product.
•Business development for West & East African Trade lanes.
•Handled project shipment (Break Bulk & Special Equipment) out of UAE.
•Providing better services along with Customer Service-Operations Team.
•Handling objections and building an everlasting relationship with customer.
•Reviving lost clients and monitor for smooth handling and generating business

Job Profile : Reporting to Branch Manager

•Sales & Marketing of Air, Ocean Custom Broking for inbound and outbound movements.
•Business Development - Mysore, Karnataka, India .
•Assisting operations team with Pre-Alerts, timely Clearance & Delivery for inbound shipments.
•Coordination with International Desk & Operations team to ensure timely delivery and collection.
•Follow up on payments and ensure execution of the Receivables and Payables.

Job Profile : Reporting to Purchase Manager

•Purchase of Trims and Accessories (Import).
•Preparing / Updating Status Report to Production Planning Department.
•Import Documentation / Import Clearance.
•Documentation - 100% Export Oriented Units.
•Export Documentation.
•Consignee Set of Documents as per Letter Of Credit.
•Factory Dispatch of Goods report.

new Business Opportunities.
•Discuss with the concern persons and convince them for a tie-up .
•Coordination between different centers and staff.
•Timely check the progress of each centers.