Sofia Ghazarian

• Managed team of 20 technicians and 3 customer service representatives.
• Collaborated with Sales, Operations, and Customer Service teams to ensure efficient delivery of service.
• Key client contact, ensuring on-time delivery of products in large quantities in a high pressure environment.
• Liaised with local suppliers and vendors in UK, UAE, China and Germany, defining product specifications, negotiating prices, managing warranties and ensuring quality.
• Responsible for tenders and semi-tenders for all ministries covering all the Kuwait Government and private sector requirements.

• Planned and implemented the overall supply chain strategy for Premier Technology.
• Managed tenders and semi-tenders from start to finish.
• Defined key supply chain KPIs for key projects and contracts and provided ongoing constructive feedback to delivery team across disciplines.
• Oversaw major contracts to provide printer and office supplies to Public Sector.
• Continuously implemented new solutions to improve internal processes and provide cost efficiencies.