Operations & Tenders Manager
Premier Technology Co
Total years of experience :9 years, 4 Months
• Managed team of 20 technicians and 3 customer service representatives.
• Collaborated with Sales, Operations, and Customer Service teams to ensure efficient delivery of service.
• Key client contact, ensuring on-time delivery of products in large quantities in a high pressure environment.
• Liaised with local suppliers and vendors in UK, UAE, China and Germany, defining product specifications, negotiating prices, managing warranties and ensuring quality.
• Responsible for tenders and semi-tenders for all ministries covering all the Kuwait Government and private sector requirements.
• Planned and implemented the overall supply chain strategy for Premier Technology.
• Managed tenders and semi-tenders from start to finish.
• Defined key supply chain KPIs for key projects and contracts and provided ongoing constructive feedback to delivery team across disciplines.
• Oversaw major contracts to provide printer and office supplies to Public Sector.
• Continuously implemented new solutions to improve internal processes and provide cost efficiencies.
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