Sophia Hijazi, Accountant

Sophia Hijazi

Accountant

Sawma Trading

Location
Lebanon - Beirut
Education
Bachelor's degree, International Business
Experience
12 years, 10 Months

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Work Experience

Total years of experience :12 years, 10 Months

Accountant at Sawma Trading
  • Lebanon - Beirut
  • My current job since January 2024

- Managed accounting activities, overseeing general account operations to ensure compliance with principles, policies, and audits while maintaining accuracy in financial transactions.
- Conducted financial statement analysis with 100% accuracy, while maintaining and ensuring proper recording of financial operations to assess the company's financial health and support the financial workflow.
- Performed general Bookkeeping and data entry duties, including, but not limited to, Accounts Receivable, Accounts Payable, and Payroll.
- Reviewed accounts payable and invoices for accuracy, ensuring timely collection of receivables.
- Reconciled bank accounts for financial accuracy and completed journal entries for month-end closing.
- Handled petty cash operations, including disbursements, reconciliations, and maintaining detailed records for auditing purposes.

Accountant at KOPIBAT - Antoine Koyess et Associes
  • Lebanon - Beirut
  • November 2022 to January 2024

- Managed accounting activities to ensure compliance with accounting principles, policies, and external audits.
- Oversaw the company's general account operations by strategically controlling and verifying financial transactions.
- Contributed to the preparation of monthly, quarterly, and annual financial statements and reports, covering Petty Cash, Journals, Balance Sheets, General Ledgers, Income Statements, Cash Flow Statements, Profit/Loss statements, amongst others.
- Conducted financial statements analysis to assess company's financial health.
- Reviewed and analyzed financial statements and reports with 100% accuracy.
- Kept and maintained financial records, ensuring proper recording of operations required to the financial workflow.
- Developed and maintained strong relationships with internal shareholders to ensure accurate and timely financial data.
Performed general Bookkeeping and data entry duties, including, but not limited to, Accounts Receivable, Accounts Payable, and Payroll.
- Reviewed accounts payable and invoices for accuracy, ensuring timely collection of receivables.
- Assisted with general ledger reconciliations.
- Reconciled bank accounts for financial accuracy and completed journal entries for month-end closing.
- Handled petty cash operations, including disbursements, reconciliations, and maintaining detailed records for auditing purposes.
- Conveyed financial information effectively to non-financial stakeholders, such as executives, department heads, or clients, to facilitate decision-making.

Retail Sales Supervisor at JAK S.A.R.L.
  • Lebanon - Beirut
  • April 2021 to October 2022

- Managed day-to-day operations for various departments within the store.
- Balanced cash register daily and tracked sales leads and metrics.
- Developed pricing policies and analyzed financial statements for profitability.
- Utilized technology for sales recording, data analysis, and forward planning.
- Built and maintained strong relationships with customers to understand their needs and preferences and ensure high levels of satisfaction.
- Addressed customer inquiries and complaints, resolved conflicts within the sales team, and overcame obstacles to achieve sales goals.
- Maintained inventory levels and ensured stock availability.

Spa Manager at Swedish Spa
  • Lebanon - Beirut
  • September 2020 to April 2021

- Oversaw all aspects of the wellness and beauty spa, managing day-to-day operations.
- Handled bookkeeping, payroll, vendor payments, and inventory management.
- Worked closely with vendors to order supplies and tracked inventory.
- Recorded daily cash flow, prepared bank deposits, and managed spa budgets.
- Balanced cash register daily and ran promotional campaigns for the spa.
- Trained staff on job responsibilities, client service standards, and product usage.
- Monitored operations to ensure compliance with health, safety, and hygiene standards.
- Addressed customer inquiries, implemented improvements, and ensured guest satisfaction.

Clinic Manager at Poly Clinic
  • Lebanon - Beirut
  • September 2019 to September 2020

- Provided administrative support and ensured smooth operations of the medical practice.
- Managed tasks diligently to meet the clinic's and physicians' needs.
- Coordinated patient care plans and acted as a liaison between patients and healthcare professionals.
- Maintained adequate inventories of medical and office supplies.
- Reconciled daily receipts, billing, deposits, and income reports.
- Implemented and maintained secure filing systems for patient and financial records, utilizing Electronic Health Record (EHR) systems to ensure accuracy, streamline documentation, and facilitate data-driven decision-making.
- Ensured a professional, clean, and safe environment for clinic members, patients, and guests.

Customer Service at Delta Trading - Daher Foods
  • Lebanon - Dekweneh
  • November 2018 to September 2019

- Managed inbound and outbound calls, handling sales inquiries and customer service issues.
- Provided knowledgeable responses to inquiries, contributing to a high client service rating.
- Responded promptly and effectively to complaints, utilizing initiative and good judgment.
- Created and managed customer profiles using JD Edwards ERP software.
- Presented and sold products to customers, leveraging persuasive communication skills.
- Prepared invoices and managed corrections using JD Edwards ERP system.
- Developed improvement plans to enhance call center performance.
- Submitted requests and recommendations to prevent recurring issues and improve processes.
- Generated statistical reports to analyze market trends and enhance customer service and sales performance.

Freelance Fashion Editor at About A Look
  • Lebanon - Beirut
  • April 2014 to September 2019

- Researched fashion trends online and via social media platforms.
- Curated and edited materials for social media posts.
- Fostered relationships with advertising agencies and luxury fashion brands.
- Identified and interviewed potential candidates for features.
- Conducted interviews with fashion bloggers, models, and photographers.
- Contributed to the development of advertising campaign concepts.

Freelance Social Media Manager at Saudi Research and Publishing Company
  • Lebanon - Beirut
  • June 2017 to June 2018

- Managed social media presence across Twitter, Facebook, Instagram, and Snapchat.
- Established a consistent publishing schedule and crafted a distinctive tone to align with the website's editorial style.
- Wrote engaging captions and developed content topics to resonate with the target audience.
- Monitored and responded to follower inquiries, while planning and designing new content to drive website traffic.
- Provided live coverage of relevant events and planned social media strategy for forums, conferences, and platform launches.
- Utilized social media insights to make recommendations to the editorial board based on content popularity and audience demand.

Administrative and Research Assistant at The Institute for Women’s Studies in the Arab World
  • Lebanon - Beirut
  • September 2010 to April 2013

- Assisted in administrative tasks and research related projects.
- Helped in organizing different projects and events.
- Handled filing and proper record keeping.
- Processed important documents.

Education

Bachelor's degree, International Business
  • at Lebanese American University
  • July 2012

Specialties & Skills

Social Media Marketing
Sales Supervision
Customer Service
Management
Accounting

Languages

Arabic
Expert
English
Expert
Spanish
Intermediate

Hobbies

  • Travel - Fashion - Cuisine - Music - Photography