Senior Sales Engineer
Al Mazroui ICAS L.L.C
مجموع سنوات الخبرة :21 years, 8 أشهر
- searching for new clients who might benefit from company products or services and maximizing client potential in designated regions (Al Ain & Abu Dhabi);
- developing long-term relationships with clients through managing and interpreting their requirements;
- persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;
- negotiating tender and contract terms and conditions to meet both client and company needs;
- calculating client quotations and administering client accounts;
- providing pre-sales technical assistance and product education, and after-sales support services; analyzing costs and sales; preparing reports for head office;
- meeting regular sales targets and coordinating sales projects;
- supporting marketing activities by attending trade shows, conferences and other marketing events; Making technical presentations and demonstrating how a product meets client needs; liaising with other members of the sales team and other technical experts; Helping in the design of custom-made products.
- Providing training and support for other members of the sales team.
Responsibilities include:
- Started and successfully managed the company’s Branch in Al Ain (UAE) for five years; took sales from zero to over AED3.5million. Developed Al Ain market (territory) to increase sales of Home Automation Business Unit for Al Mazroui ICAS.
- Conduct research on market conditions and consumer demands in local, Al Ain regional markets to set sales and pricing levels of goods.
- Establish and implement effective sales strategies and marketing plans for both company and buyers.
- Develop market at the local levels for a wide variety of product lines, including Home Automation technologies, Access Control System, tems, Security Solutions etc for the ethnic market through networking.
- Present global marketing opportunities to companies by finding buyers for their products
- Design EIB/KNX home automation, CCTV, Public address, sound, and Intercom & SMATV systems.
- Preparing technical proposals, submittals and meetings with owners, consultants and contractors, follow up payments as per site progress.
- Develop technical solutions to match market requirements.
- Built business relationship with owners, consultants and contractors.
- Maintained 4 points out of 5 for performance Management System (PMS) throughout the Year 2010 - 2013.
- Achieved the Sales Targets set for Every year
Qualification for the Job:
I am a Certified KNX Engineer under the License No: 44830(For further info, www.knx.org), I possess a solid technical background, Sound judgment and good business sense, team working ability, the ability to build relationships with clients quickly and Analytical and problem-solving skills, Resilience and tenacity & Independence. My hold over both the Arabic & English language skills have proved very beneficial in the current field, along with a valid UAE driving license.
German Products experience:
- Smart Building, Guest Room Management System, Lighting Control System under KNX Protocol
(ABB, JUNG, SEIMENS, SHNEIDER)
- JUNG home automation system www.JUNG.de.
- WHD sound System: www.WHD.de.
- SSS SIEDLE intercom system: www.SIEDLE.com.
- BOSCH systems: www.boschsecurity.com.
- KATRIEN SMATV system.
- Guide the customer to better solutions of home automation system under KNX/EIB Standard.
- Design and propose home automation system under KNX/EIB protocol as per consultant and owner requirements.
- Sales and customer support.
- Project Management; follow up sites and technical team.
- Customer relation management.
- Preparing technical proposals and meetings with owners, consultants and contractor.
German Products experience:
- Smart Building, Guest Room Management System, Lighting Control System under KNX Protocol
(ABB, JUNG, SEIMENS, SHNEIDER)
- JUNG home automation system www.JUNG.de.
- WHD sound System: www.WHD.de.
- SSS SIEDLE intercom system: www.SIEDLE.com.
- BOSCH systems: www.boschsecurity.com.
- KATRIEN SMATV system.
- Managed a team of 12 Electricians & 1 foremen on various routine activities like Material Control, Quality Control.
- Design & Installation of Clerical DB’s, SMDB’s.
- Meetings with owners, consultants and contractors and sub-contractors, follow up payments as per site progress.
- Daily reports to technical manager for MEP Works at sites.
- Submit MEP Materials to consultants as per specifications.
- Materials control between sites location and company warehouse.
- Executive al electrical, HTTF Etisalat networks as per DEWA, FEWA and Etisalat regulations.
- Attendance meetings with owners and consultants for proper coordination and communication between all parts of project.
- Maintenance electrical and control panels of oil and petroleum department of Cyrus Group.
- Performed projects: G+8 Cyrus building, G+8 Abbas building, steel structure factory and petroleum laboratory for Cyrus Group.
- Estimated projects: G+1 Luxury villa for CEO of Cyrus Group, G+6B+41F Ajyal tower and G+5B+12F Cyrus Tower.
- Attending initial sales meetings and meeting the client.
- Closing sales for all IT related products & Equipments from Networking to PC’s, Accessories and other Software services.
- Determining a client's business requirements and whether the products being considered are suitable.
- Decide whether the software or hardware needs adapting to meet the client's needs.
- Answering any technical questions the client might have.
- Presenting your findings to a technical team to act on, and then to the client.
- Approachable and polite to customer.
- Maintain good grooming and attitude toward customers.
- Interact with customers, assist customer needs and ensure that they met their best satisfaction.
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing.
- Sells products by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- Prepare and present lectures to students in subject areas such as for operating systems, MS Office, Photoshop, and network.
- IT trainer for operating systems, MS Office, Photoshop, and network.
- Take care for the student they get the information in a good way and keep good relation between them and management.
- Deliver practical teaching and continuous stimulation to all students.
- Advanced skills and expertise knowledge in A++, Microsoft Office tools, Adobe Photoshop etc.
- Good knowledge on Programming Language, PhP, Visual Basic etc.
Master of Business Administrator MBA at Syrian Virtual University – Dubai Knowledge Village, Graduating project: Proposed Marketing plan for Smart Home System in Al Mazroui ICAS L.L.C.
Bachelor of Electrical and Electronic Engineer – Telecom Department, Graduating project: Analyzing FM transmission stations, average 91%.
Invention and innovation science including many activities that allowed to the student to improve his scientific sense and to innovate new devices or ideas usefully for human , for me I get bronze degree for using sun light in my invention.
I get good degree of V.B programmer, for this course I am able to program database and connect it with V.B .