سعادو ماءالعينين

• Performance Optimization: Reduced production lead times by 20% through improved planning and validation
phase automation.
• Quality of Service (QoS): Improved QoS by 15% on test and production platforms via network configuration
optimization and proactive incident monitoring.
• Business Growth: Optimized B2B and consumer offers in collaboration with marketing and finance teams to boost
price competitiveness and product profitability.
• Incident Management: Actively contributed to resolving critical incidents on SDM, IN, IVR, and PPS platforms,
ensuring service continuity.
• Technical Integration: Participated in integrating new pricing solutions compatible with existing IT environments
(SIRIO migration, API interfacing).
• Data & Reporting: Implemented automated reporting on offer performance and system availability using Power BI
and Elastic.
• Security & Quality: Reinforced quality control and security procedures, including securing inter-application flows
and validating access before production.
• Project Leadership: Coordinated multi-disciplinary teams (technical, security, marketing) using Agile/Waterfall
methodologies to meet deadlines and budgets.
• Mentorship: Led the upskilling of technical resources through internal training on JIRA, Wireshark, and Gantt
tools.

• Developed a printed MIMO antenna for 5G applications.
• Optimized QoS for Bouygues Telecom and SFR networks, handling daily alerts and troubleshooting.