Souhaib Labidi

The ATHLETES’CO (ACO) Dec 2022- May 2023 Position: Store Manager
Dubai, United Arab of Emirates
*Completes store operational requirements by scheduling and assigning employees.
*Maintains store staff by recruiting, selecting, orienting, and training employees.
*Promotes optimum staff performance by coaching, counseling, and disciplining employees.
*Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances
*Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
*Ensures availability of merchandise and services by approving contracts.
*Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.
*Markets merchandise by studying advertising, sales promotion, and display plans.
*Secures merchandise by implementing security systems and measures.
*Protects employees and customers by providing a safe and clean store environment.

*Maintains the stability and reputation of the store by complying with legal requirements.
*Determines marketing strategy changes by reviewing operating and financial statements & departmental sales records.
*Leads operations by initiating, coordinating, and enforcing program procedures.
Tommy Hilfiger
Jan 2022- Nov2022
Position: Store Manager
Generate sales and profit.
Minimize losses and ensure the store is visually distinctive andimpeccably maintained.
Identify and implement strategies and initiatives to achieve and exceedbusiness goals.
Be a shining example of well behavior and high performance.
Oversee and maintain the customer service standards to the highest-possible level.
Responsible for all aspects of store management, including:execution to company standards, all aspects of training, customer service, visual merchandising, health & safety and store Operations.

Manage the day-to-day activity of business.
*Supervise the purchase of materials and products by controlling their quality. *Define an operational action plan in order to achieve the set objectives.
*Develop and monitor the budget.
*Collaborating with the design team to develop ideas for the new products based on customer feedback and current fashion trend. *Maintaining relationships with vendors, suppliers and Models.

Zara Store Operation Manager
SFERA Store Manager



ZARA
Jan 2018- Dec 2018 Position: Store Manager
Ensure the smooth running of daily operations-and meet sales.
Lead the team to drive total results, by delivering first-class customer service.
Accountable for store operations: payroll, HRand managing all employee relations. Completestoreoperationalrequirementsbyschedulingandassigning employees.
Training and coaching differently store levelsof staff on career development plans, customer excellence, and productivity.
Motivate the sales team to meet salesobjectives by training and mentoring them.
Maximize profitability through increasing sales opportunities.
Respond to customer complaints and concernsin a professional manner. Receivingweeklydeliveries:overseeingthecorrectshipmentprocedures are followed and managing themaccordingly.
Monitor inventory levels and order new items.
Ensure store compliance with health and safety-regulations.
Maintain professional and technicalknowledge by attending educationalworkshops; reviewing professionalpublications and establishing per sonal.
Be a shining example of good behavior and high performance.
SFERA
Nov 2014 - Dec2017
Position: Store Manager
*Working alongside the operation manager to improve performance of the store by increasing the turnover and maximizing profitability through *Increasing sales opportunities, merchandising, staff training and development.
*Receiving weekly deliveries: overseeing thecorrect shipment procedures are followed and managing them accordingly.
*Visual merchandising: ensuring the new deliveries are merchandised according to the company directives and running a number of night shifts to complete the necessary floor moves.

Analyzing company and store figures to assess best and worst sellers and merchandising accordingly. *Staff management: rotes, daily planners, absence and late tracking.
*Floor controlling.
*Cash handling throughout the day and closing up the tills at the end ofthe day.