souhil houamed

• Research and analysis of foreign markets. Responsible for the African Region ( French & Arabic speaking region) .
• Technology product sales and methods developments, promotion of products on the market.
• Search and identify potential and prospective customers and establishing business contacts.
• Active negotiations with foreign partners and clients.
• Signing new contracts, and closing deals.
• Full managerial support of existing clients. Product delivery service .After-sales service control . Maintain strong relationship with persistent clients.

* Provide a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism in all aspect of wireless communication.
* Maintaining strong knowledge of new wireless products (e.g. Motorola, Nokia, Sony Ericsson, Samsung, LG), accessories, pricing plans, promotions and service.
* Handles administrative aspects of the sale including: completing customer contracts, verifying identification, running credit, preparing customer files, addressing local market promotions, pulling products, taking customer payment and filing finished orders to ensure accurate and efficient processing.
* Provides information on products, accessories, service features, pricing plans, roaming and data.
Educating and engaging customers through product demonstrations. Meeting sales objectives for wireless phones, services and accessories
* Drives revenue by communicating the benefits of products, services, features, rate plans and special offers to new and existing customers as appropriate. Ensures proper merchandise and amount are ordered, receives incoming delivery of stock, verifies accuracy and condition of items, conduct physical inventory and prepares procurement documentations.

* Participates in development and implementation of goals, objectives, policies, and priorities related to administrative activities
* Assists in resolving work problems; conveys administrative policies and technical procedures
* Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Direct or coordinate the supportive services department of a business, agency, or organization.
Set goals and deadlines for the department.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Analyze internal processes, recommend and implement procedural - policy changes to improve operations, such as supply changes or the disposal of records.
Acquire, distribute and store supplies.
Plan, administer and control budgets for contracts, equipment and supplies
* Supervises and evaluates work of assigned personnel; plans and coordinates appropriate training, Conduct on job training to teach procedures to staff.
Creates, proofs, and edits a wide variety of reports, letters, memorandum, and statistical charts;
* Assists in developing, tracking, and distribution of company policies and procedures
* Assists with written assignments that present the company in a positive manner, sometimes working with other organizations and/or agencies to achieve this goal
* Assists in developing, tracking, and distribution of company policies and procedures

* Responsible for representation of the company and sold the product with catalogue as professional like all biggest group of companies. Presentations, seminars, trainings and conferences on product promotion and communication with potential clients.