علاقات عامة
LQ
Total years of experience :12 years, 3 Months
WELCOMING CLIENTS AND ESCORT THEM TO THE RIGHT DESTINATION.
CREATING DATA BASE FOR EACH PATIENT ON SYSTEM
MAKING SCHEDULES AND APPOINTMENTS FOR PATIENTS.
DAILY FOLLOW UP WITH PATIENTS.
ACCOUNTING PATIENT IN THE LAST OF SESSION.
Maintain records of work transactions.
Take minutes of meeting and maintain records for the operations and project team.
Maintain a proper and user friendly filing and document control system for recording and
tracking of all documents for the project team and department.
Perform data-entry, recording, printing and filing duties.
Role : Quality representative and Customer service executive cum to marketing assistant.
Welcoming patients by name to the right destination.
Making daily schedules for the appropriate doctor.
Calling Confirming appointments daily in the end of the day.
Preparing patient charts for nurses and doctors
Supporting sales and development departments
Organizing and maintaining patient records, consent forms, payment forms, etc.
Collects data and information about patient care concerns, needs and problems and implement
Appropriate corrective actions.
Responds to patient requests and questions regarding services
Preparing and coordinating purchase orders to the medical suppliers.
Handling the patients complains with rational and professional manner
Preparing claim forms for patients such as (direct billing: Axa. Bema, Alliance, Qlm, Al koot…..ect) and send them to the insurance company in order to get the payments
Calling the insurance companies in order to discover how much is the limits in the patient card as well as share copay.
Creating advertising for promotions (Dental, Dermatologist…..) through Photoshop programs or power point.
Arranging and organizing for business meeting, sending professional mails to suppliers to the companies abroad for making commands and follow it up till to finalize the operation
Research Assistant in Tingis call center (English Department).
Worked in Dell (VPN) Project as Quality Controller For Four Months treating files and managing platform.
Worked as Research Assistant VMware vCenter Application Discovery Manager for 1 month.
Worked as Research Assistant Autodesk 3D Design, Engineering Software 1 month.
Worked as Research Assistant (VPN) HP Project 1 year.
Worked as Research Assistant (VPN) IBM Project three months.
welcoming visitors and clients
answering calls
arrange for appointments
distributing calls
maintaining messaging system for phone and emails
scheduling meetings
receive the clients and escort them to the direct destinations offices or rooms meetings
tale verbal and written messages and transmit them to the exact person
interact well with the public assistant director
Orienting Employees, Verbal Communication, Teamwork, Microsoft Office Skills
Reporting Skills, Maintaining Employee Files,
Organization, Scheduling, Confidentiality, Independence,
Schedules examinations by coordinating appointments.
Maintains employee information by entering and updating employment and status-change data
Provides secretarial support by entering, formatting, and printing information;organizing work;answering the telephone;relaying messages;maintaining equipment and supplies.