Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Sourabh Sid, Key Account Manager

Sourabh Sid

Key Account Manager·Voicebridge Technologies

United Arab Emirates

Bachelor's degree, Cloud Technology

Work experience

Total years of experience: 5 years, 3 months

Key Account Manager

June 2025 - March 2026

Voicebridge Technologies

Dubai, United Arab Emirates •Hybrid

June 2025 - March 2026

Managed key merchant accounts and maintain long-term relationships for payment gateway clients in India and Bulgaria.
Monitored payment performance, transaction success rates, and settlement processes to ensure smooth operations.
Coordinated with technical, risk, and operations teams to resolve merchant issues and optimize payment flows.
Identified opportunities to increase merchant transaction volume and improve overall client satisfaction.
Company industry:
Financial Services

Product Operations Specialist

February 2024 - June 2025

Optimal Innovation

Abu Dhabi, United Arab Emirates

February 2024 - June 2025

Supported product operations for payment gateway and digital wallet services serving clients in India and Bangladesh.
Monitored product performance, transaction flows, and operational metrics to identify and resolve issues.
Collaborated with product, engineering, and compliance teams to implement product improvements and updates.
Assisted in merchant onboarding, configuration, and operational support for payment integrations.
Company industry:
Financial Services

Payment Operations Specialist

January 2021 - January 2024

Bigwave Infotech

Dubai, United Arab Emirates

January 2021 - January 2024

Managed daily payment gateway operations for merchants across India.
Monitored transaction processing, settlements, and reconciliation to ensure accurate payment flows.
Investigated payment failures and coordinated with technical teams to resolve operational issues.
Supported merchant onboarding and ensured compliance with payment processing requirements.
Company industry:
Financial Services

Education

DR DY Pati l International University

August 2022

August 2022

Bachelor's degree, Cloud Technology

India

GPA (point): 3.4 out of 4

GPA (point): 3.4 out of 4

Skills

Technology

Expert

Key Account Management

Expert

Operations Management

Expert

Product Management

Expert

Communication Skills

Expert

Power BI

Intermediate

Microsoft Office

Expert

Product Management

Expert

Operations Management

Expert

Account Management

Expert

Excel

Expert

Leadership

Expert

A B TESTING

Intermediate

CUSTOMER SERVICE

Intermediate

MANAGEMENT

Intermediate

MARKET SHARE

Intermediate

MARKETING STRATEGIES

Intermediate

NEW PRODUCT DEVELOPMENT

Intermediate

OPERATIONS

Intermediate

PATTERN RECOGNITION

Intermediate

STRATEGIC MANAGEMENT

Intermediate

COMPUTER LITERACY

Intermediate

CONFLICT RESOLUTION

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

PAYMENT PROCESSING

Intermediate

PRODUCT DESIGN

Intermediate

SETTLEMENT

Intermediate

TRANSACTION PROCESSING BUSINESS

Intermediate

Languages

English

Expert

Marathi

Native Speaker

Hindi

Expert

Training and Certifications

Certifications
Certified Payments Professional PCI DSS Awareness Certification
Institute Product Management Certification