سراف مادوجاريا

• Did an extensive research about the habits, behavior and needs of the customers before starting
the venture
• Handling the overall operations, purchases, sales, customer service and day to day operations of the business
• Finding new ways of Sales promotion & cost control to increase the overall profitability
• Managing a team of 20+ employees and encouraging them to get the best results
• Understanding customer feedback & analyzing them to get better & effective results in the future

Identify needs and drive prospects to invest at the various Real Estate projects Pan-India.
Accompany team members to successfully close deals.
Design and execute various promotion activities to attain market presence.

June, 2013-October, 2014
Relationship Manager with ICICI Bank Ltd - Kolkata

Roles & Responsibilities:
• Building relationships with the Customer, building an understanding of Customer requirements and business driver
• Handling a book size of 200 HNI clients
• Handling the service requests and operation's requests of the assigned book size of clients
• Extending advisory services for the investment needs of the clients
• Generating investment leads from the client base across the bank's product suite
• Managing asset allocation across platforms for clients
• Ensure compliance with all the policies and procedures of the Bank and other Regulatory Authorities

INTERNSHIPS UNDERTAKEN
May '12 to June '12- RG Stone Urology & Laparoscopy Hospital
Project Title: Direct & Corporate Marketing
Roles & Responsibilities:
• Approached Doctors and informed them about the latest medical processes, techniques and treatments
• Approached Corporate houses for medical empanelment
• Prepared and presented a detailed report

PROJECTS UNDERTAKEN
Marketing
• Brand Tracker for Tata Tea: Brand Image, Equity and value measurement.
• Brand Dossier on McDonalds

Finance
• Valuation of CESC Ltd. by using FCFF and FCFE methods
• Financial Statement Analysis of Mahindra and Mahindra

Commercial Banking
• Presentation on Working Capital Finance & Credit Appraisal