Merchandiser
SAMSUNG
Total years of experience :7 years, 10 Months
•Planning and developing merchandising strategies.
•Analyzing sales figures, customers reactions and market trends to anticipate product needs.
•Collaborating with buyers, suppliers, distributors, and analysts to negotiate prices, quantities, and time scales.
•Maximize customer interest and sales levels by displaying products appropriately.
•Produce layout plans for stores and maintain store shelves and inventory.
• Forecast profits/sales and plan budgets.
•Build constructive customer relationships and team with channel partners to build pipeline and close deals.
•Remain up to date with industry’s best practices
•Provides Contact Center vendor with the information, tools, and support necessary for them to execute exemplary operations.
•Owns, updates, and holds vendor accountable for referencing the McDonald’s knowledge management platform that houses information necessary for responding to customers.
•Manages the contact center forecasting, projection and budget processes.
•Representatives (CSRs) and manages development and execution of field support escalation process.