Operations Manager
Hot Chix Restaurants
Total years of experience :8 years, 6 Months
10 Months YUM! Restaurants India P Ltd Restaurant General
Key Responsible Areas
• Plan, organize, control, and evaluate the operations of all the restaurants.
• Ensure that operations and services comply with the policies and direction set by the company.
• Plan the annual budget and the expenses.
• Plan and evaluate management staff performance.
• Establish performance requirements and personal development targets.
• Regularly monitor performance and provide coaching for performance improvement and development.
• Work closely with the management team to develop and retain highly competent, service oriented staff through selection, compensation, training and day-to-day management practices.
• Organize and direct worker training programs
• Monitor budgets, and review financial transactions.
• Establish standards for employee performance and guest service
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety