Warehouse Operations Manager
DomusFlowers.com
Total years of experience :17 years, 5 Months
- Streamlined delivery processes, achieving a 20% reduction in inventory turnaround time and 15% decrease in stock discrepancies.
- Facilitated the receipt, loading, unloading, and movement of stock materials.
- Received inbound materials from outside suppliers, other plants, and field locations.
- Prepared shipments for dispatch to field locations or customer sites.
- Planned and prioritized work assignments for the team, ensuring optimal workflow and productivity.
- Scheduled and oversaw the warehouse team, managing the flow and quality of work to maximize efficiency and minimize overtime.
- Implemented logistics best practices, achieving notable enhancement in overall warehouse operations through Excel data-driven analysis.
- Monitored and enforced compliance with standard operating procedures to maintain quality control and inventory accuracy.
- Oversaw inventory management, conducting regular cycle counts and audits to ensure accuracy.
- Trained and developed team members on proper warehouse procedures, safety protocols, and company policies
•Supervise and improve daily warehouse operations which includes inbounding, storage, inventory, picking, sorting, packing and delivery
•Review for Warehouse Process Improvement and Efficiency
•Stakeholder in mapping the flow for the Logistics and Warehousing New Process
•Recruit/Train Team members to manage tasks
•Recruit Logistics Partners to be part of the exiting journey
•Shortlist Suppliers for Packing Materials
•Have Safety Process set up
•Ensure Team coordination to fulfill customer requirement
• Problem Solving and work towards business continuity
• Interacted with the brand vendors to evaluate business requirements and establish vendor management.
• Increased the organizations’ product portfolio and improved customer footprint through B2C Sales.
• Business Setup of B2B Clients
• Adding value by Process Evaluation in terms of Operations by continuously monitoring the change and the business strategic objectives.
• Managing the products after sales support and annual maintenance agreement through service suppliers.
• Planning and scheduling resources and adapting solutions as per customer specifications / requirements.
• Handling and Managing Clients / Customers directly ensuring services and support being delivered effectively.
• Managing the procurement of the retail and distributions channels ensuring timely delivery and customer satisfaction
• Negotiating for costs reduction thus contributing to the profitability of the company
• Supervise, source, evaluate and direct the procurement activity of professional and technical personnel.
• Liaising with the Senior management on the budget forecasting
• Automate purchasing programs and e-procurement applications; record keeping methods and procedures, budgetary practices and procedures
• Researched and analyzed methodologies to ensure resource utilization and enhance productivity.
• Discussed customer related problems and project related constraints with HQ.
• Meeting Clients and Stakeholders of the projects not limited to the pre-sales and post-sales services involved.
• Procurement of IT and Audio-Visual Hardware Equipment.
• Execution of the Shipping Documentation
• Liaising with 3PL partners ensuring timely delivery and re-export of the shipment
• Monitor the inventory of equipment procured
• Creative writing to develop effective and efficient solutions to customer needs.
• Work close with our instructional materials to quickly develop the working knowledge needed to do detailed and accurate standards’ alignment work.
• Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action and resolve within agreed-upon turnaround times and standards of quality.
• Identify and Validate inconsistencies and raise other content issues to writers for resolve
• Align all text to reflect guidelines