Design Co-coordinator
McKinsey and Company
مجموع سنوات الخبرة :18 years, 2 أشهر
Have graduated to the level of a design coordinator across three locations (Chennai,
Trivandrum, and Costa Rica)
•A crucial member of the specialist team
Key Responsibilities
•Effective multitasking.
•Effective communication with the users to provide best possible solutions and output.
•Re-prioritizing and re-shuffling as per the hour’s demand.
•Providing external and internal clarification simultaneously.
Communication Aspects
•Ensuring timely reach-out to users
•Clarifying all aspects of the job/project in hand.
•Acting as a thought partner and providing the best possible solutions.
•Checking the criticality of the deadline/project, thereby, ensuring a timely delivery
•Managing crisis effectively
•Handling issues/escalation, providing solutions. And routing to the right person, if necessary
•Handling irate users and escalations
providing PPT charts)
•Moved on to the role of Coordinator soon after confirmation.
Key Responsibilities
•Managing a shift and holding responsibilities of the entire shift.
•Assigning tasks to the members.
•Reaching out to users for all job-related queries.
•Communicating to users and collecting feedback, thereby, working towards achieving excellence.
•Acting as the main point of contact for the users. Mentoring/coaching/guiding colleagues, thereby, paving way for improving individuals as well as team performances within
the organization
Prime Challenges
•Adhering to tight and uncompromising deadlines.
•Processing jobs and making it production ready within the defined timeframe.
•Negotiating deadlines and offering the best available option within the requested time.
•Acting as the common point of contact for external users as well as the internal colleagues
•Managing crisis effectively
•Motivating users and encouraging them to provide their optimum est
•Marinating poise and ensuring a comfortable work atmosphere
Trainings and Workshops
•Have conducted numerous workshops for internal users after evaluating
the need for improvement.
•Have conducted work-related brief training sessions for the internal users.
•Have effectively mentored and guided the users as and when required.
•Have conducted in- house discussions to extricate ideas and underlying issues, if any.
(
,
,
Qualification :