Sreekanth Sreenivas, Operations officer

Sreekanth Sreenivas

Operations officer

Omair Al Thani Luxury Transport

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, IATA/UFTAAA Foundation
الخبرات
9 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 1 أشهر

Operations officer في Omair Al Thani Luxury Transport
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2014 إلى مارس 2020

Handle reservation and operations of airport and city transfers, private chauffeur
services, and city tours.
 Take care of VVIP clients and ensure high quality service is provided.
 Attend incoming calls, emails, WhatsApp requests and provide quotation for different
services to walk in clients.
 Handle petty cash.
 Prepare daily roster and allocation of drivers and briefing about special requests.
 Arrange Al Majlis and Marhaba services for VIP guests.
 Take care of a fleet of 35 luxury vehicles and its maintenance.
 Handle guest complaints and provide solution.
 Make monthly reports.
 Provide payment links to walk in clients and receive payment.
 Coordinate with suppliers in case of overbooking.

Reservations Coordiantor في German Tourism
  • الإمارات العربية المتحدة - دبي
  • مايو 2012 إلى يونيو 2014

Take care of reservation and operation of hotel, flight and inbound
tours within UAE. Make daily roster and allotment of drivers for Airport transfers,
tours and briefing them before dispatch regarding special requests. Handle petty cash
and expenses. Invoicing clients and follow up regarding payments. Make monthly
reports.

Customer Service Host في bird world wide flight services,groun handling agency
  • الهند
  • مارس 2011 إلى فبراير 2012

Provide Assistance to the passengers of Srilankan Airlines
Doing Check- in, Boarding, office duties and arrivals

sales executive في Itnet infio.com
  • غير ذلك
  • يناير 2009 إلى مارس 2009

Sales of Laptops and IT gadgets

الخلفية التعليمية

دبلوم, IATA/UFTAAA Foundation
  • في Speedwings Aviation Academy, Cochin
  • سبتمبر 2010

Airport And Passenger Handling. Airline Ticketing. Cargo Handling.

Specialties & Skills

Hardwork
Customer Service
Friendly Personality
Communication Skills
Airlines
Computer Skills
Customer Service Skills

اللغات

الانجليزية
متمرّس
الهندية
متوسط

التدريب و الشهادات

IATA/UFTAA Foundation (الشهادة)
تاريخ الدورة:
April 2010
صالحة لغاية:
September 2010