Sreekanth Sreenivas, Operations officer

Sreekanth Sreenivas

Operations officer

Omair Al Thani Luxury Transport

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, IATA/UFTAAA Foundation
Expérience
9 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 1 Mois

Operations officer à Omair Al Thani Luxury Transport
  • Émirats Arabes Unis - Dubaï
  • août 2014 à mars 2020

Handle reservation and operations of airport and city transfers, private chauffeur
services, and city tours.
 Take care of VVIP clients and ensure high quality service is provided.
 Attend incoming calls, emails, WhatsApp requests and provide quotation for different
services to walk in clients.
 Handle petty cash.
 Prepare daily roster and allocation of drivers and briefing about special requests.
 Arrange Al Majlis and Marhaba services for VIP guests.
 Take care of a fleet of 35 luxury vehicles and its maintenance.
 Handle guest complaints and provide solution.
 Make monthly reports.
 Provide payment links to walk in clients and receive payment.
 Coordinate with suppliers in case of overbooking.

Reservations Coordiantor à German Tourism
  • Émirats Arabes Unis - Dubaï
  • mai 2012 à juin 2014

Take care of reservation and operation of hotel, flight and inbound
tours within UAE. Make daily roster and allotment of drivers for Airport transfers,
tours and briefing them before dispatch regarding special requests. Handle petty cash
and expenses. Invoicing clients and follow up regarding payments. Make monthly
reports.

Customer Service Host à bird world wide flight services,groun handling agency
  • Inde
  • mars 2011 à février 2012

Provide Assistance to the passengers of Srilankan Airlines
Doing Check- in, Boarding, office duties and arrivals

sales executive à Itnet infio.com
  • Autre
  • janvier 2009 à mars 2009

Sales of Laptops and IT gadgets

Éducation

Diplôme, IATA/UFTAAA Foundation
  • à Speedwings Aviation Academy, Cochin
  • septembre 2010

Airport And Passenger Handling. Airline Ticketing. Cargo Handling.

Specialties & Skills

Hardwork
Customer Service
Friendly Personality
Communication Skills
Airlines
Computer Skills
Customer Service Skills

Langues

Anglais
Expert
Hindi
Moyen

Formation et Diplômes

IATA/UFTAA Foundation (Certificat)
Date de la formation:
April 2010
Valide jusqu'à:
September 2010