Senior Consultant
Unknown
Total years of experience :26 years, 2 Months
Advisory service for Design and Implementation of Tier 3 Data Center for Oil and Gas Sector
Data Center Design and Migration for the Leading Telecom Service Provider from Tier 2 DC to Tier 4 DC at Riyadh
New Module for Bulk Activation for Enterprise Accounts
Migration of Mena Telecom inventory to VIVA
Ecommerce enhancement to include multiple suppliers to the existing platform
Device Refurbishment integration with Inventory Management Between ERP, POS, Warehouse and touch Points
New Payment Channel Integration
New Controls for Revenue Gl feed
Interconnect reporting Automation
CDR reconciliation Audit automation between Network Elements, Mediation, Interconnect
KIOSK SSM Automation
Develop & automate business critical transactional KPI reporting and system operational tasks.
Support all necessary system audits (e.g. PCI-DSS Compliance, Internal, External Audit)
Inventory integration for KIOSK, Mobile POS application
Created processes to reduce downtime and increase reliability of systems using automated technology.
End to End e-commerce designing, Integration between CRM, POS, Payment Channels drop two.
ERP integration between BRM, POS, CRM and Payment system
Providing solution and Managed Service support for Kiosk, POS, BI, CRM and BRM,
Payment gateway, Mediation, Provisioning System
Interconnect Billing Development
Onsite Project Manager for IT of BSS/OSS stack of Telecom Operator
a. VIVA Bahrain| Project Manager | Dec 2010 - Feb 2018 |May 2015 - Feb 2018 | Responsibilities:
To liaise with Business teams for any new payment channel integration & impact assessment.
Recently integrated VIVACash Wallet to Viva Payment Gateway for easy payment processing.
Handle Issues related to Merchant payments processing, authorization, settlement and card disputes.
POS - Sales, Inventory, Order cancellation & other critical data feeds to EDW should not be stopped.
Liaise with SCM team for new product sales and configuration under NTSWincash POS solution.
Inventory Management Solution and Implementation between POS and ERP
eCommerce design and Implementation between Open Cart, CRM, POS and ERP
Develop & automate business critical transactional KPI reporting and system operational tasks.
Support all necessary system audits (e.g. PCI-DSS Compliance, Internal, External Audit)
b. Surfline Ghhana| Project Manager | Mar 2014 - May 2015 | Responsibilities:
Green Filed Telecom Project IT Stack Design, Rollout and Managed service
To ensure major business impacting processes like Trial Billing, Dunning, Billing, Invoicing, Financial Reports and General Ledger Reports (GL) etc.
Make sure pre & post billing activities to be completed in a timely manner within the agreed SLA.
Providing a work around solution for the production issues raised by business/end customers till the fix is developed and released.
Take care of production deployments and quick to market product configurations which include creation of new products, plans, GL Id’s, collection profile, rate plans configuration etc.
Make sure production Pipeline, REL process is up & running. And make sure to clear the daily rating rejections cases, case by case & coordinating with other downstream systems.
Manage Production - Deployment, Upgrades, Migration and Gateway SSL certificates installation
Defects and Issue fixation for the cases raise as part of Prod, Pre-Prod and UAT testing.
Technology transfers. setting process for Knowledge transfers for acquired organization
Headed IT Integration, Rollout and Managed Services Reduce the Opex Cost by Renegotiations with IDC, Making High availability, Planning DR. Migration from Legacy DB to Oracle and MSSQL Server.
Manpower Planning & Team Building. Budgeting, KPI monitoring.
Responsible for all Retail stores IT. Application & DB, supporting 1200 Locations PAN India
Install, Integrate and Operation of more than 1200+ Retail Store and 3000+ Fuel Outlets for Reliance.
Managing distributed architecture of application and DB.
Development and Implementation f Monitory tool and Process the handle distributed architecture of application PAN India
Manpower Planning & Team Building. Budgeting, KPI monitoring
Disaster Recovery Management, Automation
Managing Applications like SAP, Point Of Sale, Loyalty Application, CRM, Payment Gateway Integration, Planogram.
Maintaining all IP devices of Store, Distribution centers and Fuel Outlets and IDC
.
All India Telecom Billing and Invoicing lead . responsible for state support
Billing, Dunning, Pre Dunning Notification, Configuration of Billing Products, Reject Handling.
To provide L3 support for fixing production bugs & error and core product groups.
Managing Custom application for Invoice Generation and Printing
Responsible for Billing, Development and VAS service
Populating new Levels and PLMNs, Populating new Roaming Schemes, Configuring new Roaming Tariffs, Traffic Rating and Billing Activity, Roaming Rating and TAP IN Processing, Rejected CDRs Maintenance, TADIG Testing & Certification. Coordination for new Roaming Tie-Ups, Roaming Provisions, Data Transfer with Data Clearing House (DCH), Data Backups, Testing & Implementation of new Software Solutions, Bulk SMS, SMS CDRs Processing, Bill Printing Management, Payment allocation by managing in house application, billing system migration.
Billing, Dunning, Pre Dunning Notification, Configuration of Billing Products, Reject Handling
CRM with Single View Development \[ Promise\], In-house Data warehouse, Mediation, SMS/ NS server Operations and Maintanance.VAS Support, Prepaid product configuration
Missed call alert development.
Developing in-house Revenue Management system and Fraud detecting system
Franchise location Activation and reporting Module.
Bulk Provisioning for Prepaid. Automation of Credit barring and Un-barring.
VAX 6 System and Ingres Administration
Bachelor's Degree in Commerce