GUEST RELATION EXECUTIVE
RAMADA RESORT COCHIN, LALIT RESORT AND SPA-BEKAL
Total years of experience :2 years, 1 Months
SREEKANTH S
ROHINI, PALAMEL, PADANILAM P.O., ALLEPPEY, KERALA, 690529
RES- 04792389417 \[Kerala, India\] MOB- +91 8129736573 \[Kerala\]
Email:
Dear Sir,
I, Sreekanth S, have experience in Food & Beverage Service department and Reservations. I did my B.H.M graduation in Lourdes Matha I.H.M.C.T, Trivandrum, Kerala \[2009-2013\] and am currently working in RAMADA RESORT AND SPA COCHIN, KERALA. I am looking for this position because to secure a position with your well established Organization with a stable environment that will lead to a lasting relationship in the field of hospitality, where I can utilize the essential elements of my qualification, experience and Personal skills.
I got a very good exposure in F&B service department during my training period in INTERCONTINENTAL THE LALITH GOA RESORT, GOA, INDIA. Also we as a team have Conducted 4-day organic food exhibition “Alimespasso-13” in Trivandrum, and also got a good exposure in F&B service department from K.T.D.C. Bolgatty palace Cochin, Kerala in \[ K.T.M. Program 2010\]
Besides that I also trained as an authorized guide for KERALA HOLIDAY MART TOURS AND TRAVELS. As I have some milestones achieved for escorting a group of 100 pax for a 15 days trip. I am also fluent in HINDI and ENGLISH languages. Also I did a study based on the bars in star hotels in Trivandrum region. Apart from that, I take initiatives in F&B production as to brush up my experience.
In response to your search for an assistant, I believe my knowledge in F&B service department and language skills qualify me for consideration. If you would like, I can provide you with same effort and dedication for your esteemed firm. To further acquaint you with the specifics of my background I am enclosing my resume. I hope you will consider me for this position. I am looking forward to meeting with you to discussing my qualifications in detail.
Sincerely,
SREEEKANTH S
0522319535
Responsibilities include:
•Greeted new customers and escorted them to their tables.
•Presented menus and answered questions about the cuisine, making recommendations upon request.
•Recommended wines and other drinks to customers.
•Wrote customers’ orders and conveyed to
Anticipate guests needs and guest message
•Have a working knowledge of the hotel and guest history system
•Ensuring guests receive a warm and friendly welcome.
•Answering guests inquiries and guest satisfaction
•Understanding and fulfilling the guest’s needs for security,
•Assisting in cooking as well as serving meals and drinks to guests.
• Arranging the table for serving meals and providing personal service.
•Keeping wine cellars and having knowledge regarding fine wines.
•Offering general valet services and managing housekeeping duties
•Maintain a professional appearance and high standard of personal hygiene and presentation
•Possess a good working knowledge of
Training in all 4 departments, F&B Production, F&B Service, Front office, Housekeeping)
•Team Member of 4-day organic food exhibition “Alimespasso-13” in Trivandrum,
•K.T.D.C. Bolgatty palace Cochin, Kerala in \[ K.T.M. Program 2010\] (F&B service department)
•Trained as an authorized guide for KERALA HOLIDAY MART TOURS AND TRAVELS.
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