Sreelakshmi Ashok

Collaborated with technology leads and cross-functional stakeholders to discover, document, and validate
business and functional requirements — producing BRDs, FRDs, user stories, and BPMN process flow diagrams
that reduced requirements rework by ~30% through structured alignment workshops.
▸ Conducted end-to-end system analysis assessing current-state processes and systems, identifying gaps and
inefficiencies, and designing future-state solutions — enabling the retirement of 3 legacy workflows consolidated
into a unified SAP-integrated framework.
▸ Led AI-driven automation initiatives integrating SAP, Excel, and SharePoint — reducing processing time from 5
hours to 20 minutes and improving operational efficiency by 40-90% across Finance and Operations workflows.
Governed UAT cycles for 2 major IT system implementations — authoring 150+ test cases, defining acceptance
criteria, coordinating end-user validation, and managing defect triage to achieve on-time sign-off with zero
critical post-go-live defects.
▸ Managed Agile delivery across cross-functional squads — facilitating sprint ceremonies, maintaining Azure
DevOps requirements backlog with full traceability from business need to technical delivery, and producing
executive-level weekly status reports.
▸ Developed ROI dashboards and Power BI reporting frameworks for leadership — providing real-time KPI visibility
and directly informing strategic resource reallocation decisions.
▸ Authored change management artefacts, user guides, and SOPs; led system training programmes achieving 90%+
adoption within the first month of deployment through structured adoption tracking and feedback collection.
▸ Conducted feasibility studies and process assessments to evaluate automation opportunities — translating complex workflows into scalable solution designs aligned to business objectives.

Delivered 20+ IT-enabled client engagements as BA — leading requirements discovery workshops, producing
functional specifications, use cases, and system analysis documentation, and aligning IT vendor deliverables to
business objectives across Finance and Operations domains.
▸ Designed and deployed 500+ automation solutions using Automation Anywhere, Power Platform, Excel VBA, and
SAP automation — delivering 80% reduction in manual processing effort through requirements-driven solution
design and structured output validation.
▸ Established test governance frameworks for system testing cycles — defining test scenarios, acceptance criteria,
defect classification, and remediation tracking; validated all outcomes against documented functional
requirements.
▸ Maintained comprehensive IT project documentation — process maps, BRDs, PDDs, data dictionaries, system
specifications, and SOPs — with rigorous change control ensuring audit-ready artefact management.
▸ Built IT KPI dashboards and reporting frameworks aligned to transformation milestones — adopted as standard
operating tooling by 3 client accounts; partnered with SAP data engineering teams to define data structures and
integration specifications, cutting reconciliation effort by ~40%.
▸ Participated in third-party vendor assessments — documenting technical requirements and evaluating platform
capabilities against business needs to inform procurement and platform selection decisions.
▸ Delivered end-user training and knowledge transfer to 1, 000+ operational and management staff — building selfsufficient user communities with structured adoption tracking post-deployment.

• Gained expertise in Automation Anywhere, VBA,
Power Query, UiPath, Power BI, and other automation
technologies.
• Assisted team members in designing and developing
automated routines.
• Played a role in defining technical solutions to solve
business problems.
• Explored new technologies and approaches to
streamline processes.
• Gained valuable experience working within a
specific industry, applying learned concepts directly
into relevant work situations.

- Managed candidate sourcing and screening for technical roles.
- Scheduled interviews and coordinated communication with candidates.
- Handled onboarding tasks including documentation verification and induction support.
- Maintained employee records and ensured data accuracy in internal HR systems.
- Supported audit processes and compliance tracking.