Shreeram Iyer

• Achieved a 15% reduction in procurement costs through effective supplier negotiations and innovative cross-trade initiatives, enhancing overall profitability.

• Streamlined logistics and freight operations, resulting in a 10% cost savings by optimizing routing and leveraging vendor partnerships.

• Enhanced forecast accuracy by 20% using ERP-driven demand planning, which contributed to a 25% reduction in stock-outs and improved inventory management.

• Maintained a flawless record of 100% on-time delivery, ensuring customer satisfaction and operational efficiency.

• Developed and implemented strategies that align procurement, logistics, and sales operations, driving synergy across departments and improving service levels.

Reduced procurement costs by 15% through strategic supplier negotiations and cross-trade initiatives.
Cut freight and logistics costs by 10% by optimizing routing and leveraging vendor synergies.
Improved forecast accuracy by 20% using ERP-driven demand planning, reducing stock-outs by 25% with ERP-driven
demand planning.
Ensured 100% on-time deliveries for 20+ distributors, enhancing supply reliability and market trust.
Oversaw international trade compliance, managing Letters of Credit and shipping documentation with 100% accuracy.

• Spearheaded customer relations and order fulfillment strategies at Exide Al Dobowi Ltd., contributing to significant sales growth and market expansion.
• Strengthened distributor networks, enhancing regional market penetration through improved delivery performance and minimized stock-outs.
• Collaborated with cross-functional teams to pinpoint and resolve service gaps, resulting in elevated customer retention and satisfaction levels.
• Streamlined customer service processes, driving operational efficiency and ensuring a seamless customer experience.
• Leveraged data analytics to forecast demand and optimize inventory management, supporting effective supply chain operations.
• Developed strong vendor relationships to negotiate favorable terms, enhancing procurement strategies and logistics efficiency.

Directed customer relations and order fulfllment operations at Exide Al Dobowi Ltd., supporting sales growth and market
expansion.
Strengthened distributor networks, enhancing regional market penetration through improved delivery performance and
reduced stock-outs.
Collaborated with cross-functional teams to eliminate service gaps, boosting customer retention and satisfaction scores.
Streamlined customer service processes, contributing to sustained business growth and long-term loyalty.
Implemented strategic procurement initiatives, optimizing vendor management and logistics to enhance overall supply
chain efciency.

• Spearheaded strategic sales support and coordination for customer orders and distribution, driving efficiency in supply chain operations.



• Cultivated and nurtured strong customer relationships, proactively resolving service requests and achieving high satisfaction ratings.



• Streamlined order processing and documentation, generating insightful MIS reports that facilitated data-driven decision-making and enhanced operational performance.



• Championed cross-functional collaboration, ensuring alignment between sales, procurement, and logistics to optimize overall supply chain effectiveness.



• Leveraged analytical skills to identify process improvements, contributing to cost reductions and increased productivity across departments.

Provided comprehensive sales support and coordination for customer orders and distribution requirements.
Managed customer relationships, addressing service requests, and ensuring high satisfaction levels.
Oversaw order processing, documentation, and generated MIS reports to enhance decision-making.
Facilitated cross-functional collaboration among operations, logistics, and fnance teams.
Implemented process improvements that streamlined operations and reduced costs.

• Led the development and execution of comprehensive supply chain strategies, enhancing operational efficiency across procurement, logistics, and sales operations.



• Streamlined order management processes, significantly improving supply chain performance and reducing lead times.



• Collaborated with cross-functional teams to refine demand planning and forecasting methods, resulting in improved inventory management and resource allocation.



• Championed customer support initiatives, driving higher satisfaction rates and fostering long-term client relationships.



• Implemented best practices in procurement and logistics, optimizing costs and enhancing service delivery.

Oversaw comprehensive sales operations, marketing, and customer service for battery and power appliances.
Streamlined order management, improving efciency in supply chain processes.
Collaborated with cross-functional teams for accurate forecasting and demand planning.
Enhanced customer service standards, boosting client satisfaction and retention rates.
Implemented strategic sourcing initiatives, reducing costs and optimizing vendor relationships.

Managed vendor onboarding, ensuring compliance with organizational requirements.
Processed purchase orders, coordinating with suppliers for timely delivery.
Conducted customer payment collections, enhancing cash fow and reducing outstanding receivables.
Provided exceptional customer service, resolving issues and maintaining strong client relationships.
Assisted in logistics optimization, improving supply chain efciency and reducing costs.