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Shreeram Iyer, Supply Chain Manager

Shreeram Iyer

Supply Chain Manager·ALLIANCE INDUSTRIAL LIMITED

United Arab Emirates

Bachelor's degree, Financial Accounting & Auditing

Work experience

Total years of experience: 37 years, 2 months

Supply Chain Manager

April 2019 - December 2025

ALLIANCE INDUSTRIAL LIMITED

Dubai, United Arab Emirates Hybrid

April 2019 - December 2025

• Achieved a 15% reduction in procurement costs through effective supplier negotiations and innovative cross-trade initiatives, enhancing overall profitability.

• Streamlined logistics and freight operations, resulting in a 10% cost savings by optimizing routing and leveraging vendor partnerships.

• Enhanced forecast accuracy by 20% using ERP-driven demand planning, which contributed to a 25% reduction in stock-outs and improved inventory management.

• Maintained a flawless record of 100% on-time delivery, ensuring customer satisfaction and operational efficiency.

• Developed and implemented strategies that align procurement, logistics, and sales operations, driving synergy across departments and improving service levels.

Company industry:
Automotive Manufacture
Job role:
Purchasing and Procurement

Supply Chain Manager

January 2019 - December 2025

Alliance Industrial Limited (Al Dobowi Group),

Dubai, United Arab Emirates

January 2019 - December 2025

Reduced procurement costs by 15% through strategic supplier negotiations and cross-trade initiatives.
Cut freight and logistics costs by 10% by optimizing routing and leveraging vendor synergies.
Improved forecast accuracy by 20% using ERP-driven demand planning, reducing stock-outs by 25% with ERP-driven
demand planning.
Ensured 100% on-time deliveries for 20+ distributors, enhancing supply reliability and market trust.
Oversaw international trade compliance, managing Letters of Credit and shipping documentation with 100% accuracy.

Company industry:
Automotive Manufacture

Assistant Manager-Customer Relations

October 2003 - March 2019

Exide Al Dobowi Limited

Dubai, United Arab Emirates

October 2003 - March 2019

• Spearheaded customer relations and order fulfillment strategies at Exide Al Dobowi Ltd., contributing to significant sales growth and market expansion.
• Strengthened distributor networks, enhancing regional market penetration through improved delivery performance and minimized stock-outs.
• Collaborated with cross-functional teams to pinpoint and resolve service gaps, resulting in elevated customer retention and satisfaction levels.
• Streamlined customer service processes, driving operational efficiency and ensuring a seamless customer experience.
• Leveraged data analytics to forecast demand and optimize inventory management, supporting effective supply chain operations.
• Developed strong vendor relationships to negotiate favorable terms, enhancing procurement strategies and logistics efficiency.

Company industry:
Automotive Manufacture
Job role:
Sales

Assistant Manager – Customer Relations

October 2003 - January 2019

Exide Al Dobowi Ltd.,

Dubai, United Arab Emirates

October 2003 - January 2019

Directed customer relations and order fulfllment operations at Exide Al Dobowi Ltd., supporting sales growth and market
expansion.
Strengthened distributor networks, enhancing regional market penetration through improved delivery performance and
reduced stock-outs.
Collaborated with cross-functional teams to eliminate service gaps, boosting customer retention and satisfaction scores.
Streamlined customer service processes, contributing to sustained business growth and long-term loyalty.
Implemented strategic procurement initiatives, optimizing vendor management and logistics to enhance overall supply
chain efciency.

Company industry:
Automotive Dealership & Distributor

Senior Sales Coordinator

October 1998 - September 2003

Exide Al Dobowi Ltd.

Dubai, United Arab Emirates

October 1998 - September 2003

• Spearheaded strategic sales support and coordination for customer orders and distribution, driving efficiency in supply chain operations.



• Cultivated and nurtured strong customer relationships, proactively resolving service requests and achieving high satisfaction ratings.



• Streamlined order processing and documentation, generating insightful MIS reports that facilitated data-driven decision-making and enhanced operational performance.



• Championed cross-functional collaboration, ensuring alignment between sales, procurement, and logistics to optimize overall supply chain effectiveness.



• Leveraged analytical skills to identify process improvements, contributing to cost reductions and increased productivity across departments.

Company industry:
Automotive Manufacture
Job role:
Manufacturing

Senior Sales Coordinator

October 1998 - January 2003

Exide Al Dobowi Ltd.,

Dubai, United Arab Emirates

October 1998 - January 2003

Provided comprehensive sales support and coordination for customer orders and distribution requirements.
Managed customer relationships, addressing service requests, and ensuring high satisfaction levels.
Oversaw order processing, documentation, and generated MIS reports to enhance decision-making.
Facilitated cross-functional collaboration among operations, logistics, and fnance teams.
Implemented process improvements that streamlined operations and reduced costs.

Company industry:
Automotive Dealership & Distributor

Marketing Officer

August 1994 - September 1998

Reem Batteries & Power Appliances Co SAOG

Muscat, Oman

August 1994 - September 1998

• Led the development and execution of comprehensive supply chain strategies, enhancing operational efficiency across procurement, logistics, and sales operations.



• Streamlined order management processes, significantly improving supply chain performance and reducing lead times.



• Collaborated with cross-functional teams to refine demand planning and forecasting methods, resulting in improved inventory management and resource allocation.



• Championed customer support initiatives, driving higher satisfaction rates and fostering long-term client relationships.



• Implemented best practices in procurement and logistics, optimizing costs and enhancing service delivery.

Company industry:
Automotive Manufacture
Job role:
Sales

Marketing Ofcer

January 1994 - January 1998

Reem Batteries & Power Appliances Co. SAOG

Rusayl, Oman

January 1994 - January 1998

Oversaw comprehensive sales operations, marketing, and customer service for battery and power appliances.
Streamlined order management, improving efciency in supply chain processes.
Collaborated with cross-functional teams for accurate forecasting and demand planning.
Enhanced customer service standards, boosting client satisfaction and retention rates.
Implemented strategic sourcing initiatives, reducing costs and optimizing vendor relationships.

Company industry:
Industrial Production

Purchase & Commercial Assistant

November 1988 - January 1994

Early Career Roles

Mumbai, India

November 1988 - January 1994

Managed vendor onboarding, ensuring compliance with organizational requirements.
Processed purchase orders, coordinating with suppliers for timely delivery.
Conducted customer payment collections, enhancing cash fow and reducing outstanding receivables.
Provided exceptional customer service, resolving issues and maintaining strong client relationships.
Assisted in logistics optimization, improving supply chain efciency and reducing costs.

Company industry:
FMCG

Education

Mumbai University

October 1987

October 1987

Bachelor's degree, Financial Accounting & Auditing

India

GPA (percentage): 40%

GPA (percentage): 40%

Completed my bachelors (Commerce) from the Mumbai University, India in the year October 1987 with specialization in Financial Accounting & Auditing.
View attachment

Mumbai University

January 1987

January 1987

Bachelor's degree, Financial Accounting

India

Skills

GCC
Expert
GCC
Expert
Capacity
Expert
Capacity
Expert
Quotes
Expert
Quotes
Expert
Order
Expert
Order
Expert
Order Fulfillment
Expert
Order Fulfillment
Expert
Procurement & Strategic Sourcing
Expert
Procurement & Strategic Sourcing
Expert
ERP & SCM Software Proficiency
Expert
ERP & SCM Software Proficiency
Expert
Quality Assurance & Compliance
Expert
Quality Assurance & Compliance
Expert
Vendor Management
Expert
Vendor Management
Expert
Logistics and Distribution
Expert
Logistics and Distribution
Expert
Product Distribution
Expert
Product Distribution
Expert
GCC
Expert
GCC
Expert
Capacity
Expert
Capacity
Expert
Quotes
Expert
Quotes
Expert
Order
Expert
Order
Expert
Order Fulfillment
Expert
Order Fulfillment
Expert
CONFLICT MANAGEMENT
Intermediate
CONFLICT MANAGEMENT
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DEMAND PLANNING
Intermediate
DEMAND PLANNING
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
SUPPLY CHAIN MANAGEMENT
Intermediate
SUPPLY CHAIN MANAGEMENT
Intermediate
TRADE FINANCE
Intermediate
TRADE FINANCE
Intermediate
VENDOR RELATIONSHIP MANAGEMENT
Intermediate
VENDOR RELATIONSHIP MANAGEMENT
Intermediate

Languages

Hindi
Expert
English
Expert

Training and Certifications

Certifications
Getting started with Microsoft Excel

Training
ISO 9001-2008 Internal Auditors Course
Intertek Testing Services
Jan 2012

Hobbies

  • Reading, Listening to music
    Am an avid reader of books. Like to keep myself updated on current affairs.