Manager Sales
Bahwan Cybertek LLC
Total years of experience :25 years, 4 Months
Muscat, Sultanate of Oman, from
Sales Middle East & Africa
Responsibilities:
▪ Calls on existing and potential clients to identify their current or perspective needs and provide
information about eMudhra's products/services including demonstrations and quotations.
▪ Develops, together with the Inside Sales Team, new Channel Partners for eMudhra products.
Assumes accountability for achieving defined revenue targets.
▪ Responsible in appointing partner channel network across Africa and Middle East.
▪ Enables partners to resell eMudhra's products and successfully implement them.
▪ Develops leads to potential new customers through various sources. Consults with partners to
analyze and understand their customer’s business needs and determine which of eMudhra’s
products and services best fit their requirements.
▪ Researches and develops sales presentations to effectively relate eMudhra's products/services to
potential customers' needs.
▪ Helps partners to develop business proposals for presentation to clients, assembles expertise from
other departments to ensure that all technical areas are covered.
▪ Maintains thorough knowledge of eMudhra’s products/services, sales objectives and strategies,
pricing and delivery/installation policies and practices to be able to respond to customer requests
for information.
▪ Manages overall client relationships, has overall responsibility for the maintenance and
development of business from existing clients.
▪ Responsible for forecast - maintains required sales and call records and prepares reports as
required.
▪ Leverages marketing events/activities as well as attending relevant industry events and trade shows
to ensure eMudhra’s brand recognition within the marketplace.
▪ Ensures the pre-sales technical endorsement/presentation of eMudhra products (PKI, CA System,
eMAS, eMsigner, IDAM etc)
▪ Assists partners in understanding the integration of eMudhra products into their existing technical
infrastructure.
▪ Provides feedback to eMudhra design and development team.
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▪ Reviews impact of new eMudhra product releases, new product features, delivery schedules, and
competitor offerings with sales personnel.
▪ Represents eMudhra at technical exhibitions, conferences, and speaking engagements to assist in
explaining technical and performance information.
Reporting to the CEO)
Deliverables:
▪ Maintaining relation with partners across the globe and delivered Solutions & service as per agreed
quality norms.
▪ Responsible for building and maintaining healthy business relations with major clients and ensuring the
customer satisfaction by minimum TAT.
▪ Identifying and managing new solutions for Banks in Tanzania for Market Penetration and positioning.
▪ Conceptualizing and implementing strategies with a view to Root cause Analysis and fix the flaws arising
out of regular operations.
▪ Planning and maintaining trade allocations process training to all the team members.
▪ Involved in Presales, RFIs and RFPs
▪ Liaise and coordinating with key stake holders in government, Parastatal, Ministries, Banks and
Insurance companies.
Major Accomplishments:
▪ Core banking application to one of the new bank, and Payment solution (Nucleus).
▪ Positioned EMV cards to various banks.
▪ Positioned CRM in various Banks.
MeTL Group, Dar es salaam, Tanzania June2013 - June-2015
Reporting to the Managing Director)
Deliverables:
▪ Liaise and coordinating with key stake holders in Government, Parastatal, Ministries and NGOs.
▪ Entrusted with the responsibility of selling ERP to various Govt. Departments.
Major Accomplishments:
▪ Successfully introduced new products and technologies.
▪ Successfully proposed niche solution to one of the Ministry in Tanzania for the1st time in the world
along with the benefit of the solution and convinced the Govt. to release the multimillion $ order.
▪ Commended for single-handedly initiating the multimillion $ project with Ministry of Home affairs
for upgrading of the existing solutions.
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▪ Successfully worked on a 4 Million $ project with department of registration of births and deaths for
Civil Registry.
▪ Applauded by the Management for introducing Student Tablets in Tanzanian Market for the first
time.
▪ Worked on BFSI Domain (CRM, Mobile Banking, Smart Cards and Security Solutions)
Reporting to the CEO)
Deliverables:
▪ Involved in the Pre-sales activities with particular focus on e-Governance across various verticals.
▪ Conducting market trend analysis and research for initial screening.
▪ Responsible for managing GTM Strategy and approach formulation activities for prospective ventures.
▪ Assigned responsibility of preparing proposal including review and proof reading and preparing Costing
models for the effort estimate.
▪ Responsible for the preparation and review of Service Level Agreements and Payment Schedules from
the clients.
▪ Liaise and coordinating with key stake holders in government, Corporations and Ministries.
Major Accomplishments:
▪ Instrumental finalizing deal of selling ERP to various Govt. Departments.
▪ Nominated by the Management for association in various multi million dollars Govt. deals.
▪ Signed contract with United Health Services for resource augmentation.