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Srinivasan Nelluvoy, General Manager

Srinivasan Nelluvoy

General Manager·Insignia Limited

Tanzania

Master's degree, Sales & Marketing

Work experience

Total years of experience: 34 years, 2 months

General Manager

February 2018 - Present

Insignia Limited

Tanzania

February 2018 - Present

Key Result Areas:
•Managing all the internal affairs East Africa business operations based out of Tanzania including production, development, sales & marketing and Distribution, P&L, Redistribution, Production, Supply Chain, Logistics, Facilities, IT & Revenue Management
•Responsible for maintenance and adding of new DTS (

Company industry:
Industrial Production
Job role:
Management

April 2017 - February 2018

April 2017 - February 2018

April 2017 - February 2018

April 2017 - February 2018

Key Result Areas:
•Administered overall operations like Sales and Distribution, P&L, Redistribution, Coordination for Manufacturing of Products, Supply Chain, Logistics, Facilities, IT & Revenue Management
•Ensured business expansion & enhancement and formulating policies for effective running of business operations
•Devised business strategies and strategic utilization and deployment of available resources to achieve organizational business objectives
•Turned around underperforming business and enhancing the value of operating business units through process improvements focused on sales & best practice identification and implementation
•Supervised cash flow of the company to review the cash position and forecast funds required for expenses
•Formulated budgets and conducting variance analysis to determine difference between projected & actual results and implementing corrective actions
•Administered entire operations related to business development and business execution
•Monitored daily operations such as implementation of projects and identification of underlying risks, deficiencies and opportunities that others missed
•Liaised with ministries, government departments & regulatory authorities for obtaining necessary sanctions / approvals and ensuring compliance with statutory obligations
•Negotiated with financial and technical institutions and funding agencies for raised fund and non-fund based facilities at favourable terms to meet project requirements
•Interfaced with various government departments and authorities for obtaining various approvals & clearances for seamless operations
•Identified scope for planning, implementing & monitoring technological changes to enhance productivity
•Executed cost saving techniques / measures and modifications to achieve substantial reduction and work within the budget
•Directed, led and motivated cross-functional team; imparted continuous on job training for accomplishing greater operational effectiveness/ efficiency
•Implemented strategies for building team effectiveness by promoting a spirit of cooperation among team members

Telecom/FMCG/Food/Consumer Consultant for Africa, Middle East, Latin America and Caribbean

General Manager

April 2016 - March 2017

April 2016 - March 2017

Key Result Areas:
•Provided business consultancy for a leading food company to export their products in Africa and also advised them for distribution and operations
•Managed products such as ready to eat snacks, canned food, frozen food and canned beverage
•Organized and executed business projects on behalf of clients (recruiting, payroll & promotional campaigns) according to client’s requirements
•Attended meetings with assigned clients when needed and performed initial assessment of a problematic situation; Provided findings and suggestions to clients with ample justification and practical advice
•Collected information about the client’s business through a variety of methods (shadowing, interviews, surveys & reading reports)
•Analysed and interpreted data to unearth weaknesses and problems, and comprehend the causes
•Formulated recommendations & solutions with attention to a client’s wishes, capabilities and limitations forming concise reports
•Developed detailed business plans to drive small or radical changes; assisted client in implementing plans and resolving any occasional discrepancies; provided guidance for any occurring problems and issues

Job role:
Management

General Manager

September 2010 - December 2015

Globacom Ltd

Nigeria

September 2010 - December 2015

Head Sales, Operations & Business Development (All Business)

Key Result Areas:
•Conceptualized strategy for sales of prepaid and post-paid products, distribution, retail sales, acquisition, ARPU, revenue and new business model
•Managed sales through distributors, redistributors, dealers, retail channel, retail showrooms, company owned shops, franchisee run shops and starting new retail showrooms
•Administered voice, acquisition and retention of customers, recharge business, bundled Smartphones and 3G/4G LTE Modem sales; ensured maximization of profit for the company by focusing more on quality and high ARPU customers
•Imparted training to the sales & relationship staff and reported the same to the Director & COO
•Supervised customer care and call centre business, day-to-day administration, new recruitments for HR, new projects initiative and implementation for IS & technical with overall day-to-day supervision
•Executed weekly and monthly review with all HODs; managed the financial aspects of the business
•Assessed weekly and monthly sales and collection performance (target v/s achievement)

Company industry:
Telecommunications
Job role:
Management

General Manager

November 2007 - September 2010

Idea Cellular Limited

India

November 2007 - September 2010

Company industry:
Telecommunications
Job role:
Management

Sales Manager

February 2002 - October 2007

Hindustan Coca Cola Pvt. Ltd

Pune, India

February 2002 - October 2007

Company industry:
Food & Beverage Production
Job role:
Sales

Sales Supervisor

March 1993 - February 2002

Asian Paints Ltd

India

March 1993 - February 2002

Company industry:
FMCG
Job role:
Sales

Sales Officer

August 1992 - February 1993

Jaysons Hard Metals Pvt. Ltd

India

August 1992 - February 1993

Job role:
Sales

Sales Assistant

January 1992 - July 1992

Lufthansa Airlines

India

January 1992 - July 1992

Projects
•Led and coordinated ERP Implementation in one of the Asian Paints Depot
•Executed Vehicle Tracking in Various Industries across India & Nigeria
•Ensured Device Integration and Network Connectivity
•Managed POS Integration and Deployment across FI clients
•Deployed Maximum Reach for POS at Merchant Outlets for Nigerian Banking Sector which was cashless
•Successfully integrated Globacom Services with all the filling stations across Nigeria for POS, tracking of fuel in outlets and tankers from the depot; tied up across filling stations for sales of Globacom products

Company industry:
Airlines
Job role:
Sales

Senior

-

Asian Paints Ltd

India

-

Supervised a competent team comprising

Company industry:
FMCG
Job role:
Accounting and Auditing

Area Sales Manager

-

Hindustan Coca Cola Pvt. Ltd

India

-

Spearheaded a competent team comprising Area Sales Managers and Marketing Executives; managed the entire business worth $250 million in the region; managed 50 plus Distributors, 100 plus key accounts and 10, 000 plus retail outlets
•Successfully increased the sales by 36% in the region against the overall organizational average of 12%, in spite of the pesticide controversy
•Coordinated for manufacturing of products and effective logistics to all distributor points in time bound manner; worked as a part of core manufacturing committee
•Attained No. 1 ranking as

Company industry:
Mechanical Engineering
Job role:
Sales

Technical Support Staff

-

Sify Ltd

India

-

Established hundreds of branded retail chain of Sify Cyber Cafe and gaming stores, across Mumbai, Maharashtra, Goa, Gujarat, Madhya Pradesh and Chhattisgarh
•Managed Customer Experience and Customer Service with a team of 200
•Controlled over 3500 retail outlets, across the country - PAN India by effectively led a team of 7 Product Managers, 20 Area Managers & 70 Territory Managers and

Company industry:
IT Services
Job role:
Support Services

-

Idea Cellular Limited

India

-

Spearheaded 40 prepaid distributors, 40 post-paid franchisees, 5 DSAs and 120 DSTs; reported VP - Sales and Marketing for $100 million revenue; controlled 5 Managers and 20 Assistant Managers and a total team size of 27
•Played a key role in increasing retail outlets by 7500 in just 1 year resulting in 5% extra sales month-on-month
•Successfully achieved:
•Highest ever prepaid revenue of more than INR 20 Cr. in the very first month and launched data cards and sold 1000 pieces
•$4 million plus prepaid revenue and highest ever net adds month after month in terms of subscriber base
•Directed efforts in making the zone the only one to achieve target for all quarters for all 4 verticals
•Contributed 40% in Data Cards and 55% in Blackberry Circle Sale and 45% in Circle Post-paid sales
•Attained No. 1 position for company in BB Sales and Data Card Sale among all competitors and sustained the position as No. 1 operator with 37% MS even after 12 players operating

Company industry:
Telecommunications

-

Insignia Limited

-

recent 6 organizations)






Notable Accomplishments across the Career

Company industry:
Industrial Production

call centre

-

Globacom Ltd

Nigeria

-

Spearheaded a direct team of 20 members & total team strength of 500 plus; managed over US $110 million revenue
•Successfully increased:
•MS by 3% and worked towards gearing up Corporate Sales Revenue and MS to the 1st position
•Distribution channel from 12 to 150 resulted in spread of the products
•Retail channel by 5000 new outlets, thereby achieving higher growth in new activations and revenue by mode of recharge and usage business
•Average revenue by 5% month-on-month
•Retail sales phenomenally by 8% every month
•Monthly revenue from US $ 3.5 million to US $ 5 million monthly in a span of 18 months
•Steered efforts in making a record sales of 2000 3G/4G LTE modems in Dec 2010, March 2011 & April 2011; current average is around 10, 500+; led 3G revenue to No.1 position in Nigeria and reduced churn to less than 2% continuously
•Played a key role in implementing:
•Effective plans and strategies which resulted in increasing smartphones sales from average 500 in 2011 to average 50, 000 currently
•Effective

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Symbiosis Institute of Managemen

January 2002

January 2002

Master's degree, Sales & Marketing

India

GPA (percentage): 67%

GPA (percentage): 67%

NIIT

January 2001

January 2001

Diploma, Computer Application

India

GPA (percentage): 58%

GPA (percentage): 58%

Essential Competencies Acquisition Course by Asian Paints (Nominated from a team of 300 professionals, for a 2 year management course

Gujarat University

January 1991

January 1991

Bachelor's degree, Physics

India

GPA (percentage): 48%

GPA (percentage): 48%

NIIT

January 1991

January 1991

Bachelor's degree, Physics

India

Skills

Revenue
Expert
Revenue
Expert
Churn
Expert
Churn
Expert
Planning
Expert
Planning
Expert
Retail
Expert
Retail
Expert
3G
Expert
3G
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
SALES
Expert
SALES
Expert
3G
Expert
3G
Expert
CALL CENTER
Expert
CALL CENTER
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
FINANCIAL
Expert
FINANCIAL
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
MACROMEDIA DIRECTOR
Expert
MACROMEDIA DIRECTOR
Expert
MODEMS
Expert
MODEMS
Expert
Revenue
Expert
Revenue
Expert
Churn
Expert
Churn
Expert
Planning
Expert
Planning
Expert
Retail
Expert
Retail
Expert

Languages

English
Expert
Hindi
Expert

Hobbies

  • Sports, Music, Movie