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Ritz Cruiz, PERSONAL ASSISTANT

Ritz Cruiz

PERSONAL ASSISTANT·PETRONIK FZCO

United Arab Emirates

Bachelor's degree, Business Management

Work experience

Total years of experience: 7 years, 10 months

PERSONAL ASSISTANT

February 2026 - Present

PETRONIK FZCO

Dubai, United Arab Emirates

February 2026 - Present

* Managed the Managing Director’s calendar, ensuring well‑arranged schedules and efficient day‑to‑day flow.
* Supported personal and professional needs by completing errands and tasks as required.
* Kept records organized and protected confidential information with care.
* Arranged company events, team gatherings, and meetings with clients.
Company industry:
Oil & Gas

OFFICE MANAGER

December 2023 - July 2025

OBJECT ONE REAL ESTATE DEVELOPMENT LLC

Dubai, United Arab Emirates

December 2023 - July 2025

* Led day‑to‑day office operations to keep a large team running smoothly and efficiently.
* Created and shared HR policies and office guidelines that supported a positive and well‑managed workplace.
* Improved hiring steps by setting up faster screening and onboarding processes.
* Kept employee records, HRIS information, and compliance files accurate and secure.
Guided new hires through training and orientation sessions.
* Managed insurance requests and worked closely with the insurance provider.
* Handled vendor partnerships and negotiated better contract terms.
* Mentored staff to help boost productivity and job satisfaction.
Company industry:
Real Estate
Job role:
Administration

OFFICE MANAGER/ PERSONAL ASSISTANT

February 2023 - September 2023

FLICK TECH FZ LLC

Dubai, United Arab Emirates

February 2023 - September 2023

* Managing the CEO day-to-day calendar, scheduling appointments, and coordinating meetings using the CRM system.
* Assisting in booking restaurants and travel arrangement.
* Coordinating in drafting an email, managing contracts and following up the documents
* Ensuring the office are running smoothly liaise with the Administrative Manager.
Company industry:
Advertising

OFFICE MANAGER

December 2021 - February 2023

SEEZ APP TECHNOLOGY LTD

Dubai, United Arab Emirates

December 2021 - February 2023

* Managed employee attendance and punch in machine reports.
* Maintained supply budgets and executive expenses, processed invoices, and assisted other teams with multiple projects.
* Facilitated onboarding and orientation for new hires, ensuring a smooth integration into the organization.
* Handled insurance requests and coordinated with insurers.
* Oversaw vendor relationships, negotiating contracts for better rates.
Company industry:
Automotive Dealership & Distributor

OFFICE COORDINATOR

December 2018 - November 2021

HYPERMEDIA FZ LLC

Dubai, United Arab Emirates

December 2018 - November 2021

* Coordinated schedules for events and meetings for more than fifty employees, ensuring smooth daily operations.
* Tracked employee attendance and managed reports from the punch‑in system with accuracy.
* Oversaw supply budgets and executive expenses, processed invoices, and supported multiple teams with ongoing projects.
* Maintained office supply inventories.
* Assisted with day-to-day HR projects, meetings, job interviews, HR & office events.
* Handled insurance requests and coordinated with insurers (New enrollments, renewing cards, reimbursement follow up, etc).
Company industry:
Advertising

Guest Ambassador

December 2017 - December 2018

Emaar

Dubai, United Arab Emirates

December 2017 - December 2018

* Delivered a warm and helpful experience for every guest, resolving issues quickly and kindly.
* Offered attentive service that boosted sales and earned consistent positive feedback.
* Handled guest communication, support needs, and product guidance with care and clarity.
* Greeted and assisted thousands of guests with personalized care, including children, elderly visitors, individuals with disabilities, and VIPs.
Company industry:
Tourism, Museum, & Cultural

Education

Middlesex University Dubai

October 2017

October 2017

Bachelor's degree, Business Management

United Arab Emirates

American College Of Dubai

January 2015

January 2015

Bachelor's degree, Business Administration

United Arab Emirates

Skills

Teamwork
Expert
Teamwork
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Communications
Expert
Communications
Expert
Training
Expert
Training
Expert
Customer Service
Expert
Customer Service
Expert
Customer Support
Expert
Customer Support
Expert
Data Processing
Expert
Data Processing
Expert
Adobe Photoshop
Beginner
Adobe Photoshop
Beginner
Customer Service
Expert
Customer Service
Expert
Accouting and Bookkeeping
Expert
Accouting and Bookkeeping
Expert
Expense Budgeting
Expert
Expense Budgeting
Expert
Office & Operations Management
Expert
Office & Operations Management
Expert
BUDGETING
Intermediate
BUDGETING
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
EXPENSE MANAGEMENT
Intermediate
EXPENSE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PETTY CASH
Intermediate
PETTY CASH
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
DATA PROCESSING
Intermediate
DATA PROCESSING
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
ONBOARDING STRATEGIES
Intermediate
ONBOARDING STRATEGIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

English

Expert

Tagalog

Native Speaker

Italian

Beginner

Training and Certifications

Certifications
HR Foundations: Core Human Resources HR Foundations: Core Human Resources
SHRM - LinkedIn
Feb 2026
Show credentials