Warehouse Supervisor
Crown Worldwide
Total years of experience :15 years, 2 Months
Warehouse Supervisor, DIP-2, Dubai.
•Warehouse Planning, mapping using advanced excel skills, optimizing storage capacity with adequate spacing, Location specification for easy access, identification and distribution of customer goods.
•Seamless receipt and issue of materials, alternate supplier base development, cost reduction without quality compromise and defining level of stock.
•Overseeing Issue and receipt of materials and in-turn and out-turn of customer goods, updating records, stock taking and reporting.
•Timely preparation of purchase requisitions for the replishment of stock,
•Checking documentation for completeness.
•Assisting operations in scheduling of work, planning of materials and supervision.
•Allocation of vehicles for deliveries and Timely repair and maintenance of vehicles.
•Periodical stock taking, reporting and taking corrective measures for any variance.
•Adept in managing employees of different nationality.
Senior Transaction processing officer Cum Acting Assistant Unit Manager, Bangalore, India
• Managed a team of 24 agents in the insurance processing center.
• Developed work process to reduce errors and turn over time to process cases
• Developed the concept of basket system to enable right rewarding system.
• Systematic approach to process cases lead to improved efficiency, productivity and quality.
• Flow charting to simplify process procedures leading to more clarity of subject at various circumstances.
• Constant self-updating of rarest scenarios.
Senior Customer Service Officer Cum Quality Analyst (UK based Banking process), Bangalore, India
• Improving quality of calls to achieve service level agreement.
• Proactive approach in tracing calls of the customer called for the same reason and updated procedure to achieve customer satisfaction.
• As Sr. CSO have achieved Customer appreciations for good customer service.
• Motivating team to achieve better quality by constantly improving product knowledge.
• Constant achiever of high productivity, efficiency and maintaining high standards in quality of calls.
Assistant Commercial Cum Store officer, Bangalore, Karnataka, India
•Proper and accurate receiving, stocking and issue of range of products from the Warehouse.
•Maintaining up to date and accurate records of inventory and stock on hand, receipts and issues, material planning and scheduling, recording and reporting, Conducting monthly stock takes with team and taking corrective measures.
•Ensuring Scheduled deliveries in and out of warehouse.
•Instrumental in setting up of SOPs, Improvisation, implementing and developing of operational policies and procedures,
•Understanding and Implementation of HSE policies and procedures and maintaining warehouse cleanliness.
•Worked closely with operations in planning of logistics for the complete, safe and timely delivery of materials at various sites.
•Hands on experience in use of fork lift.
•Maintaining branch accounts, cash and fund flow statement.
Audit Assistant in Charted Accountant Firm, New Delhi, India
•Assisting with internal audit of their clients
•Developed ideas to control cost in a client account
Inventory, Control and purchase
ICWAI (Inter)
Graduated with Physics, Chemistry and Mathematics