Srivathsan Chandrasekhar, Business Intelligence Manager

Srivathsan Chandrasekhar

Business Intelligence Manager

Index Holding

Location
United Arab Emirates - Dubai
Education
Master's degree, International Business and Entrepreneurship
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Business Intelligence Manager at Index Holding
  • United Arab Emirates - Dubai
  • My current job since October 2019

Leading and managing Business Intelligence Department responsible for market research, business analysis and internal audit projects from planning to implementation

Responsibilities: Develop and manage research projects encompassing industry analysis, macro research, feasibility study, revenue projection estimation, competitor analysis, consumer trend modeling, sell out data analysis, qualitative and quantitative analysis; Liaising with external research partners to ensure the delivery of accurate results; Analyze research findings and make recommendations to Board of Directors; Conducting business performance analysis against set KPI for all subsidiaries including financial performance analysis; Developing and implementing business analytics solutions for all subsidiary companies; Formulating internal audit plan, ensuring execution of operational audits; Analyzing existing processes, identifying operational gaps and re-designing processes to enhance efficiency; Turning large data to actionable insights for strategic decision making.

Market Research Analyst (Strategy Consulting) at Mansci Research and Consulting
  • United Arab Emirates - Dubai
  • My current job since May 2017

Mansci Professional Services is one of the leading Market Research and Consulting company in UAE and has been providing client consultation and research publications on FMCG products for past 3 decades with specific focus on all GCC and Levant markets.

Responsibilities:

Conduct end to end market research on FMCG products in GCC and Levant markets; Handling multiple key consulting projects including project commissioning, cost management, data quality control for major FMCG accounts; Undertake primary and secondary research on every country in the region and meet with industry experts and market leaders to ensure accuracy of data; Analyzing large data and converting them in to actionable insights; Provide research and data driven consultation to clients on shaping up their marketing strategies; Publishing in-depth market research reports for all GCC and Levant markets articulating customer buying pattern, market growth trend and forecast etc.

Business Analyst (Business Intelligence) at Tagit RFID Solutions
  • United Arab Emirates - Dubai
  • November 2016 to February 2017

Tagit RFID is one of the leading tech company in Middle East, providing radio frequency identification solutions to companies across several industries such as hospitality, retail, jewellery, and warehousing. The company provides tailor made RFID solution to enhance clients inventory management and asset management processes.

Responsibilities:

Deriving data from CRM regarding sales pipeline/ trends/ and forecast and converting them in to actionable insights for decision making; Analysing sales and after sales KPIs; Undertake product wise revenue/ profitability analysis and suggesting the right sales mix. Draft Requirement Document for Software Team, Project Plan & Scoping Document for clients and Training Manual on hardware and software usage for the clients; Undertake customer support activities as and when required.

Service Operations Manager (Process Improvement) at Bafna Motors Pvt Ltd
  • India - Mumbai
  • August 2013 to October 2016

Bafna Motors is one of the biggest sales and service dealers of TATA Motors commercial vehicles. I joined the company as Executive Manager- Workshops on contract basis and was quickly absorbed into company payroll to the position of Service Operations Manager within 6 months with key role of business analysis.

Responsibilities:

Coordinating with several sales/ service units to communicate their performance level based on data derived from Oracle BI tool. Undertake KPI analysis of business units and suggesting process driven solutions for better performance efficiency; developing and implementing strategies to improve the customer satisfaction index and productivity of business units; Provide commercial support and analysis for decision making on strategic business enhancements; part of a core team for developing operational strategies for all workshops.

Achievements:

Successfully improved the organisational performance of 2 workshops from grade B to grade A.

Designed and implemented incentive scheme for over 250 employees across 4 workshops in
collaboration with the Finance Manager

Developed Workshop Operations Manual, a comprehensive handbook of standard operating
procedures in alignment with the KPIs of all departments in service workshop.

Executive Assistant to Managing Director at Colfax Corporation (Tushaco Pumps Pvt. Ltd) Mumbai -India
  • India - Mumbai
  • January 2012 to July 2013

Company Profile:
Colfax corporations is an US based MNC specialising in the manufacturing of positive displacement pumps for the oil, gas and power generation industries.

Responsibilities:
Collated, consolidated, analysed performance reports and submit the results to the MD; undertook competitor analysis in alignment with the country sales director; conducted micro-macro environmental analysis on monthly basis and published the findings; assisted the country director of sales in developing and implementing marketing and brand management strategies; organising conferences, meetings, international conference call; managed travel plans and correspondence of MD; assisted MD in his day to day functions.

Achievements:
Successfully organized all India Sales and Distributor Conference, a 3 day event with 110 participants from across India.

Education

Master's degree, International Business and Entrepreneurship
  • at University of Essex
  • September 2011

Modules: International Marketing, International Business, Entrepreneurship Policy; Managing the New Enterprise; Theories of Entrepreneurship; Business Research Methods. Special Projects: Developed a Business Plan for the inception of a recruitment company in the UK. Designed a marketing strategy for ZARA for the introduction of their new clothing line. Formulated business strategy for Chinese pharmaceutical company called WEGO for their entry in to Indian market.

Bachelor's degree, Accounting and Finance
  • at University of Mumbai
  • March 2009

Modules: Financial Accounting; Management Accounting; Cost Accounting; Business Communication; Economics; Taxation; Auditing; Company Law

Specialties & Skills

Key Account Management
Business Intelligence
Data Analysis
Consumer Insights
Market Research
Consumer trend/behaviour analysis
Oracle BI Tool, Zoho, MS Office (Excel, PPT, Visio)
Customer Service Management
Software Solution Deployment
Business Analysis / Business Planning
Market Research/ Consumer Research
Process Development and Implementation

Languages

English
Expert
Hindi
Expert
Tamil
Expert
Marathi
Expert

Hobbies

  • Travelling, Listening to music, Watching movies, Long bike rides