HR & Admin Coordinator
Robustrade DMCC & group of companies
Total years of experience :9 years, 11 Months
Roles & Responsibilities:
• End-to-end HR management
• Talent Acquisition- recruiting the best talent from Local & International locations for Dubai & Africa locations.
• Resourcing talents from - Naukri, LinkedIn, Monster, and Consultancy & from the vendor, and contractor
• Head Hunting for executive roles
• Onboarding for Dubai & Africa positions
• Training & Development
• Employee Engagement
• Leave Management for 200+ employees
• General Operations & supporting PRO in trade licenses, VISA & medical insurance
• Managing Performance management & employee relations for Dubai & Africa location
(Dubai - 200+; Africa - 4500+ employees)
My role was to determine the duties and responsibilities of individuals in my team (team size -5).
Analyzed the individual performance of each team member and motivated them to perform even better.
Roles & Responsibilities:
• Managed effectively employee life cycle for 1590 employees across India. A solution manager to the top management regarding project-related queries.
• Managed Brands: Google, Adobe, Sony linkedin Mosaic, Movoto, Ingenico, InMobi, Wells Fargo, and 35 other brands.
• Oversee the operation and administration of the human resources department. Participate in budgeting
preparation, Talent Acquisition strategies, Global audits, vendor management, Bench Management, and various other activities including completing monthly variance reports.
• Achieved the highest level of employee retention by reducing attrition to 10% by creating a supportive, empowering work environment that enabled professionals to grow and develop individually. Also, by
Srividya Kameswaran
Mobile: +971 50 480 8593 Email: srividya0709@gmail.com
https://www.linkedin.com/in/srividya-kameswaran/
developing rewards & recognition programs, effective performance management, change the compensation and Benefits; Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• Trained 180-member team on proactive responsiveness and email etiquette techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound client satisfaction.
• Employee Engagement: Generate ideas and conduct fun/team-building events for 4000+ employees across
India. The four pillars of engagement are CSR, Health, Fun, and Financial Planning.
• Employee Relations: Every 15 days connect with 1590+ employees and address any concerns. Mentor employees and counsel them when required. Identify training needs for teams and individuals.
• Devised creative and cost-effective incentive and morale-boosting programs (including special events and a
tiered Awards Structure) that increased employee satisfaction and productivity. Revamped the R&R program and Service awards from scratch & conduct the Award program project-wise and recognize the employees every quarter.
• Supporting the performance appraisal process by developing KPIs based on job descriptions, collecting, and analyzing PM data, facilitating the appraisal process, and thereby ensuring the development of employees within the lead time (HRIS)
• Learning and development -collecting and analyzing data from PMS, conducting TNA, arranging training, L&D programs, etc. for employee development. Implementing and managing the Knowledge sharing system.
• Administering employee engagement survey, collecting and analyzing data, preparing, and presentation of reports, and supporting in improving employee engagement, satisfaction, and overall experience of employees.
• Conducting exit interviews, recording, and analyzing data to continuously improve the overall employee experience.
• Supporting in developing retention strategies.
• Conducting town hall meetings, acting as employee’s representative, minuting, and registering
concerns and grievances. Highlighting and resolution of grievances within lead time to ensure employee
satisfaction.
Recruited to generate ideas and conduct fun events through HR mobile app, conduct polls and surveys and provide
insights to the leadership team with regards to retention strategy and a better work environment.
Roles & Responsibilities:
• Took an Initiative in implementing Management by Objective (MBO) in the company, to improve the performance by clearly defining SMART objectives to the employees that were agreed to by both management and employees. Positive results were seen in the company.
• Chosen to develop 2 features to the HR Mobile App, collaborated with an outside application developer firm and an internal team of two to build 2 new features to the Application. These features are now live in the app now.
• Demonstrated as a team player, by supporting the recruitment team in a recruitment drive and giving offer letters to 10 joiners.
Initially hired as a marketing sales and operations analyst and then moved to an HR Coordinator position (2013).
Roles & Responsibilities:
• Perform as HR Generalist, reporting to the National Head HR
• Address employee concerns via ticketing software (ADP software)
• Manage Employee database in Dynamics 365
• Trained employees to use SAP - CONCUR.
• Give Induction to New Joiners and coordinate Training plans
• Organize the Campus Recruitment process
• Design & coordinate New Joining Training batches
• Assist in Monthly HR Audit
• Deliver Payroll service for the organization (employee strength -2500)
• Monitoring the HR departments' general expenditure, analyzing complex data, and documentation for employee files for compliance purposes.
KEY ACHIEVEMENTS
• Completed one Kaizen (2014): led FMEA analysis and improved the quality, reliability & safety of the process.
• Earned top achiever award (2016) for automation of HR helpdesk.
• With the help of Camtasia software, developed FAQs video on how to use SAP for various HR activities.
Completed Degree as Gold Medallist post 5 years of experience
Studied while working at Ford Motor Company
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