Ma Ladine Tala

• Oversee front desk operations, including multi-line phone systems, greeting visitors, and maintaining a
professional reception area
• Typing, Preparing, Collating or Managing Database or Reports.
• Oversaw inventory management, ensuring adequate supplies for uninterrupted office functionality.
• Manage human resources functions including payroll processing, employee record keeping, and
assisting with onboarding procedures
• Manage executive calendars, schedule meetings, and organize travel arrangements
• Assisted with preparation of internal and external communications, ensuring clarity and
professionalism.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and
timeliness.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Resolved customer complaints promptly, fostering positive relationships and loyalty.
• Trained new cashiers on procedures and best practices for transaction handling.
• Monitored cash drawer balances regularly, ensuring compliance with financial protocols.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Assisted in maintaining inventory of IT equipment and supplies, optimizing resource allocation.
• Implemented system updates and patches, ensuring compliance with security standards.
• Collaborated with cross-functional teams to identify and resolve technical challenges efficiently.
• Monitored network performance, proactively addressing potential issues to enhance system reliability.
• Assisted in network maintenance, ensuring smooth connectivity for all users.