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Stellaphoebe Gatimu, Underwriting Assistant & Customer Service

Stellaphoebe Gatimu

Underwriting Assistant & Customer Service·PYNES INSURANCE AGENCY

Kenya

High school or equivalent, high school

Work experience

Total years of experience: 6 years, 10 months

Underwriting Assistant & Customer Service

January 2024 - Present

PYNES INSURANCE AGENCY

Nairobi, Kenya

January 2024 - Present

meet minimum threshold requirements
Company industry:
Insurance & TPA

Hospitality Shift Team Leader Administrator

January 2023 - December 2024

JOY&THE JUICE-DOHA AIRPORT QATAR

Doha, Qatar

January 2023 - December 2024

Responsible for leading and motivating our team of Juicers to deliver exceptional
customerserviceandhigh
qualityproductswhileofferingsuccessinmanagementandbeabletocreateapositive, collaborative
work environment for our team through.
Company industry:
Catering, Food Service, & Restaurant

Housekeeping Supervisor

August 2020 - March 2022

KEMPINSKI HOTEL-QATAR

Doha, Qatar

August 2020 - March 2022

department.
1 . Direct the work assignments of supervisory and non-supervisory staff in an
efficient
Company industry:
Hospitality & Accomodation
Job role:
Other

Front OfficeAdministration

April 2017 - December 2018

BLUEPOST HOTEL

Thika, Kenya

April 2017 - December 2018

Involved in day-to-day front office administration management, reception and
guidance of guests and making sure seamless client interaction;
Company industry:
Hospitality & Accomodation

Education

KiineGirls

November 2014

November 2014

High school or equivalent, high school

Kenya

Skills

BUDGETING
Intermediate
BUDGETING
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCIAL UNDERWRITING
Intermediate
FINANCIAL UNDERWRITING
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate
INSURANCE POLICIES
Intermediate
INSURANCE POLICIES
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
SALES
Intermediate
SALES
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate

Languages

English

Expert

Memberships

Insurance regulatory authority

amember

March 2025

Training and Certifications

Certifications
Certificate of Insurance Proficiency

Hobbies and interests

exproling and able to work outside my country

i have 2 years done work in qatar