Stephanie Ferzli, Marketing Consultant

Stephanie Ferzli

Marketing Consultant

UAE trading

Location
Lebanon - Beirut
Education
Master's degree, Luxury and Fashion brand management
Experience
7 years, 5 Months

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Work Experience

Total years of experience :7 years, 5 Months

Marketing Consultant at UAE trading
  • United Arab Emirates - Dubai
  • October 2016 to May 2017
Commercial and Marketing at Chalhoub group
  • United Arab Emirates - Dubai
  • February 2016 to October 2016
Marketing and PR coordinator at Boutique 1
  • Lebanon - Beirut
  • April 2011 to January 2016

Manage the Marketing and communication seasonal budget
reports on customers, competitions and prices
work with international brands and suppliers on marketing activities ( advertising campaigns, window display,
Communicate and work constantly with local and international press
Writing press release for media
Coordinate photo shoot
Manage development of marketing materials ( magazine, cards, catalogues...)
Acquire new third parties and collaborate with them ( Hotels, banks...)
Operate communication tools ( Sms, sale, festivities...O
Organise press events, Vip events

Customer relationship management Coordinator at Aishti
  • Lebanon - Beirut
  • January 2010 to March 2011

Handle all kind of customer cases ( complaints, refunds, compensation...)
reports analysis on customers ( seasonal expenses, top 100...)
Develop customer service procedure and monitor it with all sales
Manage distribution of marketing materials ( magazines, newspapers, catalogues, invitation...)
coordinate events ( VIP customers, private made to measure or any other special events...)

Education

Master's degree, Luxury and Fashion brand management
  • at Istituto Marangoni
  • October 2013

Specialties & Skills

Public Relations
Retail Buying
Brand PR
Brand Management
Marketing
Microsoft office ( Power point, word, Excell) Photoshop
Marketing and PR
Creativity, dynamic

Languages

French
Expert
Arabic
Expert
English
Expert
Italian
Intermediate
Spanish
Intermediate

Training and Certifications

Master in luxury and fashion brand management (Certificate)
Date Attended:
February 2013
Valid Until:
October 2013

Hobbies

  • Art ,photography, Travel, Piano