Real Estate Consultant
Property Solutions LLC
Total years of experience :9 years, 3 Months
Finding, scouting, and identifying investors with property
consultancy needs
Keeping in touch with clients via calls and emails to notify them
of the consultancy services offer
Securing a consulting deal by preparing and presenting business
proposals to clients to convince them of his/her consultancy
services
Advertising, marketing, and promoting property vacancies to
attract prospective tenants.
Carrying out thorough research and analysis of the real estate
and/or property market to identify areas with increasing demand
and profitability.
Maintaining up-to-date and accurate knowledge of government
policies and relationships with legal professionals and other
consultants to exchange information and boost personal
networks
Liaising with legal counsels to prepare sale and lease documents
Overseeing and handling negotiations with real estate agents
and/or realtors on behalf of clients.
Responsible for the smooth and proper running of the studio
− Ensure quality recruiting and training/orientation of new team
members.
− Prepares monthly report and payroll sheet for management for
timely salary payment.
− Document all staff’s information and update accordingly.
− Reconcile accounts expenditures and file all invoices monthly.
− Prepares and update the class schedule on Glofox for each
month.
− Complete daily paperwork and projects on a timely basis
− Supervise cleaning and maintenance of equipment and
arrange for repairs, contracts, and other services.
− Provide clerical and administrative support to the
management.
− Responsible for, or supporting the planning, resourcing,
preparation and execution of each event and workshops.
− Assist with conducting team meetings to plan special events/workshops, share information, and conduct
supplemental trainings.
− Review research and/or enter data in various systems to
support respective functional area.
− Responsible for records management tasks such as
maintenance and inventory
− Ensure compliance with all labor laws, regulations, and
guidelines.
− Drive positive results for labor through proactive scheduling
and reacting to business trends.
− Review office supply inventory and place orders to meet the
needs of the studio.
− Establish a positive relationship with clients and ensure
exceptional services are provided.
- Prepares presentations for dance events/festivals, make posts about classes offered, rates, dates and times on our social media accounts and websites.
− Create booking links and updating media and information in the company’s brochure on the website for clients to view and book classes.
− Co-ordinating with the internal departments through regular emails and circulating correspondence from the clients to staffs and vice versa to ensure proper flow of information.
− Attend to e-mail and telephonic queries from the clients and relays the information to the relevant staffs.
− Schedule and inform all staffs about meetings time and date, coordinate with the instructor and client to fix a convenient time and date for lessons, confirm client and instructors’ bookings, appointments and cancellations.
− Schedule and inform all staffs about meetings time and date, coordinate with the instructor and client to fix a convenient time and date for lessons, confirm client and instructors’ bookings, appointments and cancellations.
− Manage pending invoices files by working with Accounts Payable on pricing issues.
− Providing support to the team by updating the upcoming software renewals of the clients
− Processing of costing sheets, receipts, and invoices through ERP System.
− Generate monthly reports on sales and payments made online, by cash, POS, bank transfer and through merchants and provide these reports to the manager.
− Reconcile at the end of each month payment made through our third-party merchants and payment received in bank account.
− Communicate with clients to resolve various discrepancies between receipts and invoices.
Places Assigned To:
▪ Hilliana Tower (Abyaar), Al Sufouh 1- Residential Building
▪ Office Park Building, Dubai Internet City - Commercial Building (Office Blocks)
▪ Empire Heights Tower, Business Bay - Commercial Building (Office Blocks)
▪ Saba 3 Tower, Cluster Q. Jumeirah Lake Towers - Residential Building
▪ La Riviera Estates, Jumeirah Village Circle - Residential Building
▪ Exchange Tower, Business Bay - Commercial Building
Duties:
▪ Welcoming tenants/clients by greeting them in person or on the telephone; answering and referring inquiries.
▪ Drafting memos and making phone calls to tenants related to lease issues and preventative maintenance scheduling.
▪ Assist in the performance of all necessary functions to facilitate Tenant “Move In” and “Move Out” procedures such as
▫ Letters to tenants regarding lease obligations
▫ Lease expiration date notification
▫ Renewal/move in/move out obligation letters
▫ Security Deposit Return Letters
▫ Maintaining logs and lists as necessary
-Drafting memos and making phone calls to tenants related to lease issues and preventative maintenance scheduling.
- Performance of reference checks and ensuring all necessary documents are submitted for all new occupancy or maintenance applications and presentation of this data to property management for approval.
- Receiving building occupant’s complaints and promptly forwarding them to the management for necessary actions.
- Generally assist in all functions of the property management such as office support, on-call emergency response.
Resolved customer’s complaints while identifying problems and taking appropriate corrective actions which led to significant increase in client retention
- Demonstrated professional etiquette and manners, improving high positive feedback.
- Frequently set up training materials, orientations and seminars which grew the effectiveness of the customer service department.
- Resolved an average of 50 inquiries per day.
- Consistently met performance milestones in speed,
accuracy and volume.
- Integrated a complex customer feedback system in
order to manage the system better.
- Attained high marks in all customer service categories
including communication skills, interpersonal skills,
problem-solving and friendliness
- Completed voluntary customer service training to learn
ways to enhance customer satisfaction and improve productivity.
- Organized strategic market planning for the company’s services, as well as being in charge of the sales team.
- Organized merchandising operations and major events like promoting new store openings and product launches.
- Developed a new sales incentive scheme that was adopted across our company.
- Responsible for fore-casting market-trends.
- Monitoring and conducting work-shops and
training for old and new sales
representatives.
- Acting as a point of contact between the
management and the sales representatives to provide them with all tools needed to carry out their duties effectively.
- Piloting the company’s new software by training sales representatives on its usage.
- Writing and sending daily reports about the sales representatives’ performance and issues to the CEO and management in order to keep them abreast of issues and aid in policy and decision making.
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