Stephany Yammine

• Managed staff recruitment, training, and performance evaluations to foster a high-performing team culture.
• Maintained optimal inventory levels and managed vendor relationships for cost-effective purchasing of supplies.
• Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.

• Followed the restaurant's service levels and standards and increased
the revenue and reduced food, beverage, and labor costs.
• Ensured that all financial, staff, and payroll-related administrative duties and
documents were accurately completed and maintained.
• Oversees profit and loss management by following cash control/security
procedures, maintaining inventory, managing labor, reviewing financial
reports, and taking appropriate actions.
• Responsible for the growth and development of the Restaurant.
• Administers and adheres to all company policies.
• Oversees inquiries from all customers and employees.

• Oversaw and managed all areas of the restaurant and helped the manager
make decisions on creating great customer experiences.
• Followed the restaurant's service levels and standards to increase revenue
and reduce food, beverage, and labor costs.
• Responded to guest complaints and took appropriate actions to turn
dissatisfied patrons into repeat/return customers.

• Data entry, inventory, and menu setup on the system.
• Link the inventory with the sales back office Omega).
• Supervised team members to ensure efficient workflow and high service delivery standards.

• Led a team of servers to ensure exceptional guest experiences and prompt
service during peak hours.
• Greet guests and accompany them to their tables.
• Collaborated with kitchen staff to provide ongoing feedback and ensure timely
service delivery during busy meal periods.

• Provided exceptional customer service by anticipating guest needs and
accommodating requests promptly.
• Explain various dishes on the menu to customers and make menu
recommendations if desired.
• Collaborated with kitchen staff to ensure smooth service flow and timely delivery of meals.