Stephen Mathias, HR

Stephen Mathias

HR

SOS HR Solutions

Location
Kuwait - Al Kuwait
Education
High school or equivalent,
Experience
19 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 4 Months

HR at SOS HR Solutions
  • Kuwait - Al Kuwait
  • My current job since January 2015

My current profile has been a key factor to helping me explore and develop new skills. It has helped me adept in IT, accounting, sales, marketing, and finance and, of course, human resource management as to fully understand issues and inefficiencies in human resources and how to remedy them.
It provided me the scope to adept to a complete new culture and meet management across all different verticals and sectors in Kuwait.
The job duties/responsibilities as a consultant include:
 Meeting new clients and introducing our service lines.
 Sharing contractual details with clients & closing deals.
 Advising management & clients on the administration of human resources policies and procedures
 Serving as internal & external consultant by analyzing a company’s current HR programs and recommending solutions
 Developing, revising, and implementing HR policies and procedures
 Ensuring HR programs and services are in compliance with established policies and procedures, labor laws and regulations
 Preparing and maintaining reports related to HR, Marketing and Operations.
 Planning and executing annual marketing activities.
 Assisting with the development and coordination of recommended changes regarding workflow
 Developing methods for compiling and analyzing data for reports and special projects
 Conducting audits of HR activities to ensure compliance
 Identifying Training & Development needs and planning training programs.
 Maintaining Social Media Channels and content
 Advertising content on Social Platforms and Job Boards.
 Maintaining Business Website & web content
 Presenting training sessions related to specific HR programs
 Managing & empowering the recruitment team and business coordinators.
 Planning strategies and implementation for the recruitment team.
 Liaison with IT Support, Vendors and Suppliers.
 Planning Job Fairs and attending job fairs on behalf of the business.

Senior Trainer at Intelenet Global Services Pvt. Ltd
  • India - Mumbai
  • April 2004 to March 2014

As a Senior Trainer my current role is that of a guide, coach and torch bearer to my advisors continuously working to impart a sense of pride and passion for the process.

I work to ensure that my team learns the process with a single minded goal of delivering “best in class” service while ensuring that my advisors charter and pursue their professional goals. My team is driven by their goals which are well aligned to the client deliverables and it is this alignment that helps us not only meet but exceed client deliverables

My goal is to work in tandem with the organisation goals of being the best in class and delivering world class service. It is this goal that has helped me add to my knowledge base while developing and honing my professional skills consistently.

Currently I also conduct “Train the trainer” modules wherein I mentor and train new trainers to train effectively and efficiently.

I also conduct Trainer Audits and Observations which includes observing trainers delivering the client training modules and imparting feedback based on observation to ensure effective process delivery from an end to end perspective

Education

High school or equivalent,
  • at National Institute of Information Technology
  • December 2019

High school or equivalent,
  • at Higher Secondary College Burhani College of Commerce & ArtsNational Institute of Information Technology (GNIIT)
  • January 2000

Bachelor's degree,
  • at Eastern Institute for Integrated University Sikkim
  • January 1997

Specialties & Skills

Operations Training
Customer Presentations
Customer Interactions
Customer Facing
Customer Experience Improvement
BUSINESS DEVELOPMENT
CLOSING
COACHING
COMMUNICATION SKILLS
CONSULTING
CONTENT MANAGEMENT
ANALYSIS
CUSTOMER RELATIONS
ANALYTICAL SKILLS

Languages

English
Expert
Hindi
Expert

Hobbies

  • Watching movies