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تم إلغاء حظر المستخدم بنجاح
سعاد  حميد, Office Administrator

سعاد حميد

Office Administrator·Let’s Speech Center,

الكويت

بكالوريوس, English language

الخبرة العملية

مجموع سنوات الخبرة: 9 سنوات, 8 أشهر

Office Administrator

يونيو 2023 - فبراير 2026

Let’s Speech Center,

شرق، الكويت هجين

يونيو 2023 - فبراير 2026

• Managed day-to-day administrative tasks, including scheduling classes,
preparing the front desk, and ensuring a welcoming environment for students,
parents, and visitors.
• Managed high-volume phone inquiries (15+ calls daily) provided accurate information and
contributed to increased sales through professional customer service.
• Handled scheduling, calendar management, invoice preparation, and monthly payroll
reviews with high accuracy.
• Provided administrative support across departments, organized events and training
sessions, and followed up on program renewals to meet sales targets.
• Translated between English and Arabic in meetings and documents; assisted in
developing marketing materials to attract new students.
• Proctored weekly assessments and managed tuition payments and financial reports

مجال الشركة:
العيادات الطبية
الدور الوظيفي:
إدارية

front office admin

يونيو 2023 - فبراير 2026

Lets Speech Center

شرق، الكويت هجين

يونيو 2023 - فبراير 2026

June 2023 - February 2026
• Managed day-to-day administrative tasks, including scheduling classes,
preparing the front desk, and ensuring a welcoming environment for students,
parents, and visitors.
• Handled monthly expense reports, processed tuition payments, and prepared
financial reports.
• Supported teachers by organizing classroom resources and distributing learning
materials and supplies.
• Maintained office equipment and managed general administrative operations
• Managed high-volume phone inquiries (15+ calls daily) provided accurate information and
contributed to increased sales through professional customer service.
• Handled scheduling, calendar management, invoice preparation, and monthly payroll
reviews with high accuracy.
• Provided administrative support across departments, organized events and training
sessions, and followed up on program renewals to meet sales targets.
• Translated between English and Arabic in meetings and documents; assisted in
developing marketing materials to attract new students.
• Proctored weekly assessments and managed tuition payments and financial reports

مجال الشركة:
العيادات الطبية

Office Administrator

فبراير 2023 - يناير 2026

Let’s Speech Center-June

الكويت، الكويت

فبراير 2023 - يناير 2026

• Handling expense reports on a monthly basis
• Preparing office equipment and front desk on a daily basis.
• Managing day-to-day administrative tasks.
• Scheduling classes
• Ensuring a welcoming environment for students and parents and visitors.
• Supporting teachers by organizing classroom resources.
• Distributing learning materials, textbooks and supplies to students and teachers.
• Financial tasks such as processing tuition payments and reports.

مجال الشركة:
خدمات الدعم الإداري
الدور الوظيفي:
إدارية

receptionist secretary

سبتمبر 2021 - مارس 2023

Oxford learning center

الكويت، الكويت

سبتمبر 2021 - مارس 2023

- Able to work on computer.
- Fast in learning new skills and new experiences.
- Able to translate from English to Arabic.
- Work in any environment with different people and cultures.
- Able to translate from English to Arabic and vice versa for any field given.
- Answering calls in the correct manner thus creating a boost in sales.
- Good at scheduling and organizing planners and calendars.
- Preparation of invoices for customers.
- Qualified to calculate programs start and end date.
- Reviewed monthly payrolls for minimal errors.
- Aware of preparing invoices and sales report
- Dealing with people in a manner, which shows sensitivity, tact, and professionalism.

مجال الشركة:
الإدارة العامة
الدور الوظيفي:
سكرتارية

Secretary/Receptionist

سبتمبر 2021 - مارس 2023

Oxford Learning Center

الكويت، الكويت

سبتمبر 2021 - مارس 2023

• Provided administrative support to various departments.
• Assisted in organizing company events, training sessions and projects.
• Translated from English to Arabic and vice versa in meetings and multiple works.
• Communicated in any environment with different people and cultures.
• Answering +15 calls a day in the correct manner with the correct information thus
creating a boost in sales.
• Scheduled and organizing planners and calendars creating ease for the team.
• Preparation of invoices for customers.
• Qualified to calculate programs start and end date.
• Reviewed monthly payrolls for minimal errors.
• Proctored assessments weekly.
• Financial tasks such as processing tuition payments and reports.
• Followed up on Agendas/Calendars with the team.
• Followed up on monthly program renewals to hit monthly sales target.
• Greeted customers in a professional manner.
• Assisted in developing marketing materials and campaigns for attraction of new
students.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
سكرتارية

Secretary / Receptionist

سبتمبر 2021 - مارس 2023

Oxford Learning Center,

الكويت، الكويت هجين

سبتمبر 2021 - مارس 2023

• Handled scheduling, calendar management, invoice preparation, and monthly payroll
reviews with high accuracy.
• Provided administrative support across departments, organized events and training
sessions, and followed up on program renewals to meet sales targets.
• Translated between English and Arabic in meetings and documents; assisted in
developing marketing materials to attract new students.
• Proctored weekly assessments and managed tuition payments and financial reports.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
سكرتارية

Secretary in

يناير 2020 - فبراير 2020

Trading and Contracting Company-2019

الكويت، الكويت

يناير 2020 - فبراير 2020

• Managed the companys front office operations, including answering phones, greeting
visitors and handling incoming and outgoing circumstances.
• Scheduled and coordinated appointments for rental apartments.
• Handled general office tasks.
• Managed office email communication with clients and suppliers with professional behavior.

مجال الشركة:
خدمات الدعم الإداري
الدور الوظيفي:
سكرتارية

Secretary

يناير 2019 - فبراير 2020

Trading and Contracting Company,

محافظة العاصمة، الكويت عن بُعد

يناير 2019 - فبراير 2020

• Managed front-office operations, including greeting visitors, answering phones, and
handling incoming/outgoing correspondence.
• Coordinated appointments for rental apartments and maintained professional
communication with clients and suppliers via email.

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
سكرتارية

Customer Service Representative

ديسمبر 2017 - ديسمبر 2018

Dar Al Iman,

السالمية، الكويت

ديسمبر 2017 - ديسمبر 2018

• Delivered high levels of customer satisfaction and consistently met monthly targets for
call time and service quality.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

English Teacher

يناير 2015 - ديسمبر 2017

Academic Institution,

جنوب السرة، الكويت عن بُعد

يناير 2015 - ديسمبر 2017

• Designed engaging lesson plans tailored to different learning styles and taught English
as a Second Language.
• Created a positive and inclusive classroom environment while conducting regular
assessments to track student progress.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

English Teacher

ديسمبر 2015 - يناير 2017

Academic Institution-January

الكويت، الكويت

ديسمبر 2015 - يناير 2017

-Designed engaging plans lessons for various teaching styles.
-Positive and inclusive environment for classes.
-Taught English as a Second Language.
• Conducted regular assessments to evaluate progress.

مجال الشركة:
التعليم العالي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

التعليم

Kuwait university

نوفمبر 2022

نوفمبر 2022

بكالوريوس، English language

الكويت

Worked in an academic institute in Al Salam area as an English teacher (2 years). - Worked in a phone center (1 year). - Worked as a Secretary in Trading and Contracting Company (6 months). - Worked as Secretary/Receptionist at Oxford Learning Center (1 year and 7months). Professional/skills: - Able to work on computer. - Fast in learning new skills and new experiences. - Able to translate from English to Arabic. - Work in any environment with different people and cultures. - Able to translate from English to Arabic and vice versa for any field given. - Answering calls in the correct manner thus creating a boost in sales. - Good at scheduling and organizing planners and calendars. - Preparation of invoices for customers. - Qualified to calculate programs start and end date. - Reviewed monthly payrolls for minimal errors. - Aware of preparing invoices and sales report - Dealing with people in a manner, which shows sensitivity, tact, and professionalism.

Kuwait University

نوفمبر 2020

نوفمبر 2020

بكالوريوس، English Language & Literature

الكويت

Kuwait University, Faculty of Arts

نوفمبر 2020

نوفمبر 2020

بكالوريوس، English Language & Literature

الكويت

jawhara al saleh

يوليو 2012

يوليو 2012

الثانوية العامة أو ما يعادلها، English

الكويت

Skills

Receptions
Expert
Receptions
Expert
Call Center
Expert
Call Center
Expert
Teaching English
Expert
Teaching English
Expert
Receptionist
Expert
Receptionist
Expert
Executive Secretary
Expert
Executive Secretary
Expert
Administration
Intermediate
Administration
Intermediate
Ms word
Expert
Ms word
Expert
Computer Secretarial Course (MS Word, Excel, Power Point and internet)
Expert
Computer Secretarial Course (MS Word, Excel, Power Point and internet)
Expert
Basic Computer Secretarial Course (MS Word, Excel, Power Point and internet).
Expert
Basic Computer Secretarial Course (MS Word, Excel, Power Point and internet).
Expert
Receptions
Expert
Receptions
Expert
Call Center
Expert
Call Center
Expert
Teaching English
Expert
Teaching English
Expert
Receptionist
Expert
Receptionist
Expert
Executive Secretary
Expert
Executive Secretary
Expert
ADOBE PHOTOSHOP
Intermediate
ADOBE PHOTOSHOP
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LANGUAGE ACQUISITION
Intermediate
LANGUAGE ACQUISITION
Intermediate
MASS COMMUNICATION
Intermediate
MASS COMMUNICATION
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
SECRETARIAL EXPERIENCE
Intermediate
SECRETARIAL EXPERIENCE
Intermediate
TEACHING
Intermediate
TEACHING
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CALENDAR MANAGEMENT
Intermediate
CALENDAR MANAGEMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
EXPENSE REPORTS
Intermediate
EXPENSE REPORTS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate

اللغات

الانجليزية

متمرّس

العربية

مبتدئ

التدريب و الشهادات

الشهادات
Basic Computer Secretarial Course (MS Word, Excel, PowerPoint, Internet)
Adobe Photoshop Course
in Basic Computer Secretarial Course
adobe Photoshop
A course in ICSA (MS Word, Excel, Power Point and internet).
Feb 2014