سعاد حميد

• Managed day-to-day administrative tasks, including scheduling classes,
preparing the front desk, and ensuring a welcoming environment for students,
parents, and visitors.
• Managed high-volume phone inquiries (15+ calls daily) provided accurate information and
contributed to increased sales through professional customer service.
• Handled scheduling, calendar management, invoice preparation, and monthly payroll
reviews with high accuracy.
• Provided administrative support across departments, organized events and training
sessions, and followed up on program renewals to meet sales targets.
• Translated between English and Arabic in meetings and documents; assisted in
developing marketing materials to attract new students.
• Proctored weekly assessments and managed tuition payments and financial reports

June 2023 - February 2026
• Managed day-to-day administrative tasks, including scheduling classes,
preparing the front desk, and ensuring a welcoming environment for students,
parents, and visitors.
• Handled monthly expense reports, processed tuition payments, and prepared
financial reports.
• Supported teachers by organizing classroom resources and distributing learning
materials and supplies.
• Maintained office equipment and managed general administrative operations
• Managed high-volume phone inquiries (15+ calls daily) provided accurate information and
contributed to increased sales through professional customer service.
• Handled scheduling, calendar management, invoice preparation, and monthly payroll
reviews with high accuracy.
• Provided administrative support across departments, organized events and training
sessions, and followed up on program renewals to meet sales targets.
• Translated between English and Arabic in meetings and documents; assisted in
developing marketing materials to attract new students.
• Proctored weekly assessments and managed tuition payments and financial reports

• Handling expense reports on a monthly basis
• Preparing office equipment and front desk on a daily basis.
• Managing day-to-day administrative tasks.
• Scheduling classes
• Ensuring a welcoming environment for students and parents and visitors.
• Supporting teachers by organizing classroom resources.
• Distributing learning materials, textbooks and supplies to students and teachers.
• Financial tasks such as processing tuition payments and reports.

- Able to work on computer.
- Fast in learning new skills and new experiences.
- Able to translate from English to Arabic.
- Work in any environment with different people and cultures.
- Able to translate from English to Arabic and vice versa for any field given.
- Answering calls in the correct manner thus creating a boost in sales.
- Good at scheduling and organizing planners and calendars.
- Preparation of invoices for customers.
- Qualified to calculate programs start and end date.
- Reviewed monthly payrolls for minimal errors.
- Aware of preparing invoices and sales report
- Dealing with people in a manner, which shows sensitivity, tact, and professionalism.

• Provided administrative support to various departments.
• Assisted in organizing company events, training sessions and projects.
• Translated from English to Arabic and vice versa in meetings and multiple works.
• Communicated in any environment with different people and cultures.
• Answering +15 calls a day in the correct manner with the correct information thus
creating a boost in sales.
• Scheduled and organizing planners and calendars creating ease for the team.
• Preparation of invoices for customers.
• Qualified to calculate programs start and end date.
• Reviewed monthly payrolls for minimal errors.
• Proctored assessments weekly.
• Financial tasks such as processing tuition payments and reports.
• Followed up on Agendas/Calendars with the team.
• Followed up on monthly program renewals to hit monthly sales target.
• Greeted customers in a professional manner.
• Assisted in developing marketing materials and campaigns for attraction of new
students.

• Handled scheduling, calendar management, invoice preparation, and monthly payroll
reviews with high accuracy.
• Provided administrative support across departments, organized events and training
sessions, and followed up on program renewals to meet sales targets.
• Translated between English and Arabic in meetings and documents; assisted in
developing marketing materials to attract new students.
• Proctored weekly assessments and managed tuition payments and financial reports.

• Managed the companys front office operations, including answering phones, greeting
visitors and handling incoming and outgoing circumstances.
• Scheduled and coordinated appointments for rental apartments.
• Handled general office tasks.
• Managed office email communication with clients and suppliers with professional behavior.

• Managed front-office operations, including greeting visitors, answering phones, and
handling incoming/outgoing correspondence.
• Coordinated appointments for rental apartments and maintained professional
communication with clients and suppliers via email.

• Delivered high levels of customer satisfaction and consistently met monthly targets for
call time and service quality.

• Designed engaging lesson plans tailored to different learning styles and taught English
as a Second Language.
• Created a positive and inclusive classroom environment while conducting regular
assessments to track student progress.

-Designed engaging plans lessons for various teaching styles.
-Positive and inclusive environment for classes.
-Taught English as a Second Language.
• Conducted regular assessments to evaluate progress.