BANKING
NBAD
Total years of experience :4 years, 3 Months
I am currently working with National Bank of Abu Dhabi (NBAD) 21/11/2007
AS JOB TITLE: RETAIL SALES OFFICER
PURPOSE OF JOB: promote sales cross selling to new, existing classic, advantage clients and provide high quality sales and service experience to customer.
Key Responsibilities: Day to day activities
-Actively sell /cross sell asset and liability products to new and existing customers.
-prepare assess and recommend loan product application and maintenance request and forward for approval to consumer processing unit.
-receive and process customer request (e.g. account opening, NBAD online request and, returned Cheque delivery, etc.)
-encourage customers to build their balances with the bank in order to migrate to higher customer programs.
-generate leads for Elite and Elite gold programs by referring eligible and potential customers to elite lounges and centre.
-educate Classic and Advantage customer about automated channels including ATM, call center and NBAD online and promote their migration channels.
-Attract new customers to branch through personal relation and existing customer referrals.
-Respond to call center regarding customer inquiries forwarded.
-meet individual sales target.
-Participate in and potentially lead daily lead daily retail sales team meeting.
-Assistant to branch manager i.e. receiving or sending e mail on behalf of BM
-preparing reports.
REPORTING / COMMITTEEPARTICIPATION
Daily interaction
Daily retail sales team meeting
Weekly branch meeting
Work in Al Ain Rotana Hotel As front Office Data Entry Clerk with the front office department.
Work in Al Ain Rotana Hotel As front Office Data Entry Clerk with the front office department
HIGH SCHOOL ALJAHRAA SCHOOL (KUWAIT) (1996/1995)