Sales Associate
Sun and Sand Sports
Total years of experience :10 years, 9 Months
• Ensuring that each customer receive excellent service by providing a friendly environment, which includes greeting and acknowledging every customer.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
• Demonstrate and maintain product knowledge.
• Maintain clean and organized display, fitting rooms and stock areas.
• Check stock levels daily and inform of depleting stocks to the store manager to replenish and maintain optimum stock levels.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies.
• Achieving the sales target and focus on increasing sales by using advanced sales techniques.
• Maintain an awareness of all promotions and advertisements.
• Watching out for loss prevention through leakage and theft.
• Ensuring that each customer receive excellent service by providing a friendly environment, which includes greeting and acknowledging every customer.
• Attending weekly sales meeting.
• Dealing with query or complains.
• Advising customer on their purchase.
• Achieving the sales target and focus on increasing sales by using advanced sales techniques.
• Operating the till and accurately counting and reconciling the till float.
• Completing each transaction in a quick and efficient manner.
• Briefing, Managing and Motivating staffs.
• Supervise essential key account possibilities.
• Maintain an awareness of all promotions and advertisements.
• Communicate customer requests to management.
• Assist in completing price changes within the department.