Storekeeper cum Spares Manager & Warehouse Coordinator
Mahindra & Mahindra Authorised Dealer point Durgapur
Total years of experience :12 years, 6 Months
• Lead the team for effective management of store operation in receiving, inspection, storage, issuance & transfer of items as per company policy.
• To follow-up overall inventory management. and taking physical inventory once a month to cross check with the monthly inventory report.
• Materials receiving and prepared Bin card, reporting of stock. Ensure development and management of materials planning functions, create item specific forecasts over a lead-time to be used for effective and efficient inventory management.
• Maintain inventory control records by organizing documents of requisitions and packing slips. Assisted staff with order picking, packing, sealing, labelling and dispatching.
• Kept warehouse neat and well-organised by sorting inventory and stocking warehouse items in correct places.
• Conducted regular warehouse reviews, ensuring product placements stayed efficient and optimal, making changes where needed.
• Instructed staff to complete stock counts, completing for accounting and legal purposes.
• Researched and located best courier for deliveries, selecting based on prices and delivery timeframes.
• Cleaned and tidied storage areas to maintain health and safety standards.
• Kept abreast of stock levels using inventory systems, modifying purchasing quantities and delivery frequency to meet customer demand.
• Addressed customer complaints on returns, refunds or exchanges and escalated complex issues to supervisors for action.
• Received incoming stock from suppliers and verified details and dimensions against purchase orders before input into inventory systems.
• Registered new products and supported sales teams by issuing product samples and launch lists.
• Manage spares identify and maintainer LIFO & FIFO System by determined by colour codes.
• Resolution wrong supply, damage supply, material claim and settled.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions .
• Handled customer concerns and escalated major issues to supervisor .
• Taking customer calls and listening to all their problems, feedback and give the best suggestion and solution as per company SOP (Standard operating procedure) .
• Coursework in Basic computer, MS office package, Word, Excel, Power point, Tally ERP.9, FoxPro, Fact .
• Coursework in Basic Electrical, House wiring, Motor winging.
• Coursework in Telephone & Mobile Set Repairing and Basic Electronic , Software & Hardware Motherboard Repairing.
Bachelor degree in commerce
