Operations & Admin Executive
Zaloni Technologies India Pvt. Ltd
Total years of experience :19 years, 1 Months
Logistics - Travel support to all employees like cab booking, hotel arrangements, air tickets, train tickets etc.
•Facilities Management - Repair/maintenance of all office assets except IT equipment.
•Housekeeping & Security services - Regular supervision of House-keeping services & Security arrangement.
•Supervising office cleanliness & general maintenance.
•Attending to all carpentry, plumbing issues & ensuring closure within specified TAT.
•Negotiation, finalization and appointment of new vendor. Building vendor relationship.
•Arranging hotels for trainings/meetings/conferences along with lunch/dinner/snacks/cocktail etc. as per requests received.
•Negotiating and tie-ups with hotels for stay and events.
•Stationery management - Procurement, control & management of office stationery.
•Issuance of Road Permit to vendors - Liaising with government authorities for procurement of road permits etc.
•Managing fleet of cabs used for employee transfer at night.
•Supervising and undertaking civil work for any requirement arising from time to time.
•Making all arrangements for office events like annual party, annual cricket tournament etc.
•New office setup - Played a key role in setting up company’s new office in Dubai. A brief summary of the tasks undertaken & completed there:
All documentation for renewal of trade license complied and license renewed within TAT
Administration & Facilities (on rolls of Adecco)
Brief Job Profile-
•Logistics Management-
•Comprehensive and timely travel support to all employees of Assam & NE Circles.
•Administrative operations & facilities Management-
•Maintenance of office equipments.
•Housekeeping and security management.
•Up gradation of existing facilities as per requirements.
•Overseeing office cleanliness & general maintenance.
•Attending to all carpentry, plumbing, repair issues in office & ensuring closure within specified TAT.
•Guest House Management
•Looking after the proper housekeeping and hygiene practices in the Guest House.
•Guest House Staff Management and ensuring proper stock maintenance of supplies and other materials.
•Coordinating and arranging for the accommodation of guests and visitors.
•Vendor Management-
•Evaluating the performance of the present vendor base and engagement of new vendor whenever required.
•Checking of vendor invoices as per company guidelines & facilitating release of payment against services offered/job done.
•Initial processing of bills/ rentals for payments.
•Vendor negotiation, finalization and building vendor relationship.
•Liaison and coordinating regularly with
•External agencies like security, contractors etc.
•Internal customers of the company.
•Setting of new offices
•Assessing requirements and providing required facilities and infrastructure for various zonal and branch offices of Assam Circle.
•Event Planning and Management
•Arranging hotels for trainings/meetings/conferences along with lunch/dinner/snacks/cocktail etc. as per requests received.
•Negotiating with the hotels for most competitive rates post submission of quotation.
•Making arrangements for events held in the office.
•Making arrangements for snacks/lunch/dinner etc. for meetings held in the office across departments.
Brief Job Profile
•Academic counselling.
•Overseeing various departments under the administration’s purview viz. Assets, Purchase, Admissions, Transportation etc.
•Conducting interviews for new recruits and thereby short listing them for the final round of selection for all administrative posts.
•Enabling induction of new joiners and advising them about joining formalities.
•Maintenance of individual file for each newly joined employee.
•Maintaining attendance for the new joiners.
•Attending educational festivals on behalf of the Institute to promote various courses offered
Excutive Operation
Brief Job Profile
•Conducting initial underwriting of policies submitted as per the AML guidelines.
•Maintaining the CSO log entry once the policies are approved.
•Creating the CSO Scanning Priority Report after the policies come back from the teller counter.
•Making the transmittal and dispatching the policies & transmittal to the scan point / zone POS / H.O. POS team within the set TAT.
•Verifying the pending U&I & POS as submitted at the CSO desk.
•Liaising with the H.O. for delayed issuance and other matters.
•Issuing MTRF for all the pending medical cases as sent from the H.O.
•Fixing of the medicals both for HNI and non-HNI cases and ensuring their closure within the specified TAT.
•Generating the Daily Submission Report (DSR) to the sales team on a daily basis.
•Circulating the cheque bounce report, issuance report, U&I pending, POS pending, 0-10 Days NTU cases report and other MIS to the sales team on a daily basis.
•Re-establishing the lapsed policies once requests are received for the same.
•Handling outbound telephonic calls regarding the renewal of payment for boosting the branch persistency.
•Streamlining of the new business applications and the new agent application forms.
Brief Job Profile
•Streamlining the process - setting and maintaining CTQ, CTP targets for the process.
•Administering the process for better understanding of the client’s requirements.
•Coordinating with the customers and resolving their queries.
•Supporting and advising the HNI clients in acquiring vehicle finance.
•Closing the deals with transport houses and assisting them in vehicle finance.
courses: Chrysalis Certification within 3 months of joining. •Metamorphosis Certification within 6 months of joining. •Fundamentals of Finance Certification Course. •Financial Planning Certification Course
courses: Swift India Programme, including MS Office
courses: Swift India Programme, including MS Office
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courses: Fundamentals of Corporate Management
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