صبحي ابوسرية

ادارة مخاطر ائتمان الافراد

تحصيل ديون البطاقات الائتمانية

artnered with logistics team to align performance and future
needs.
• Created and maintained databases to track customer orders
and deliveries.
• Inspected physical conditions of warehouses, vehicle fleets,
and equipment and ordered testing, maintenance, repairs,
and replacements.
• Monitored product import and export processes to ensure
compliance with regulatory and legal requirements.
• Reviewed invoices, work orders, consumption reports, and
demand forecasts to estimate peak performance periods and
issue work assignments.
• Monitored operations for staff compliance with
administrative policies and procedures, safety rules, union
contracts, environmental policies, and government
regulations.

Greeted and assisted motor coaches and limos to proper
locations to adhere to policy and procedures.
• Controlled traffic at entrances and exits by helping guests
locate vehicles.
• Collected and processed payment or parking passes to
validate parking.
• Inspected vehicle for preexisting damage and used electronic
device or manual ticket to record.
• Prepared, compiled and submitted reports on work activities,
operations, production, and work-related accidents.

Assisted with crowd control and managed queues to maintain a
safe and organized environment for attendees.
• Monitored event spaces to ensure they were clean, safe, and
aesthetically pleasing throughout the duration of the event.
• Managed long lines of guests, facilitating event registration.
• Organized furniture and equipment to set up for events.
• Created unique and current playlists based on crowd
entertaining.
• Attended rehearsals to organize shows prior to performance.

• Set performance goals for staff members and helped teams
meet important deadlines.
• Delegated tasks to team members according to individual
strengths.
• Organized workflow tasks to prevent downtime and
production gaps.
• Implemented security practices to preserve assets and
minimize liabilities.
• Developed emergency management plans for recovery
decision-making and communications.

• Built trust with customers through personalized
conversations.
• Managed and resolved issues with customers during calls by
following determined script.
• Exceeded performance metrics related to call time, quality,
and customer satisfaction.
• Assisted managers by training new personnel to improve
onboarding process.
• Answered calls, left voicemails, and scheduled follow-up calls
to drive customer engagement.

• Managed department schedule by maintaining calendars for
department personnel and arranging meetings or travel.
• Responded to inquiries from internal and external parties to
facilitate communication or provide direction.
• Processed documents and materials, disseminating
information in compliance with administrative guidelines.
• Attended educational workshops and read secretarial
publications to enhance technical knowledge.
• Created manual and electronic document files and records,
providing up-to-date information or historical reference.
• Typed and distributed meeting notes and routine
correspondence.

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