Subhobroto Roy, Vice President

Subhobroto Roy

Vice President

Barclays

Location
India
Education
Diploma, MBA-Operations Management
Experience
17 years, 11 Months

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Work Experience

Total years of experience :17 years, 11 Months

Vice President at Barclays
  • India - Chennai
  • My current job since March 2023

I am a Delivery Lead, Migration and Transformation Specialist in Reporting and Analytics with over 17 years of experience in Consumer Banking. I have led 35+ Analysts at onshore and offshore delivery centers, and as well am hands-on with reporting and related technologies. Have recently joined Barclays however have worked earlier with organizations like CITI/EXL/AMEX/TCS/HSBC .

Have successfully executed multiple migration initiatives and transformed delivery operations. Delivery transformation executed by me have resulted in turnaround in KPI's for delivery quality, CSAT and staff attrition.

VICE PRESIDENT at Citi - India
  • India - Pune
  • May 2020 to January 2023

Subhobroto Roy
Banking Analytics Professional
Seasoned Leader in Reporting and Analytics specialized in Consumer Banking
▪ 16+years in reporting and analytics; specialist in consumer banking analytics
▪ Consumer banking: support reporting and transformation in consumer
banking products like cards/CASA/personal loans/mortgages/wealth
▪ Delivery leadership: lead 35+ FTE teams; ensured seamless deliveries and high
employee and client satisfaction scores
▪ Technical leadership: leading multiple project teams supporting reporting and
analytics, transformation and solutioning
▪ Executed projects on reporting and analytics; SAS/Tableau/Excel VBA/ Pyspark
Operational and functional role leading multiple offshore teams in reporting, analytics, centralization and transformation
 Led acquisition, existing customer management, digital and campaigns team and released bandwidth of 10 FTE over a period of 1 year through, rationalization and automation
 Enabled platform migration of 40+ BAU from Enterprise Data Warehouse (EDW) to Enterprise Analytical Platform (EAP) and adapted using Pyspark instead of legacy SAS reporting
 Developed dashboard to capture critical metrics for business to monitor a newly launched Card - Custom Cash in US
 Actively driving 2 priority pillars (hiring and employee engagement) for the organization

Assistant Vice President at EXL
  • India - Bengaluru
  • July 2015 to March 2020

Offshore lead for multiple delivery and consulting projects
 Led automation initiative involving tool and interface development in Excel. The project involved integrating using SAS, VBA & DOS, and lasted over six months. This resulted in efficiency gain of nearly 30%, and was incorporated as part of SoW renewal
 Implemented robust backup processes to ensure zero disruption of deliveries; Maintained SLA & Quality above 99.99% consistently
 Resource management framework led to drop in attrition by more than 50%
 Implemented Ring Fence Banking regulations (UK) in the end user computing systems for capital markets

Manager at American Express - India
  • India - Gurgaon
  • November 2013 to June 2015

Offshore lead, Reporting & Analytics, Global Corporate Payments
 Led seamless report migration for US & Canada, resulting in release of >35% onshore capacity for strategic analysis projects; recognized for the same
 Rationalized MI inventory and developed standard protocols for MIS processes; resulting in efficiency gains of >20% over a 12-month period

Manager at Tata Consultancy Services
  • India - Mumbai
  • March 2013 to November 2013

Offshore lead, Reporting & Analytics, Top bank in Australia

Senior Team Lead at Igate Global Solutions
  • India - Bengaluru
  • September 2010 to March 2013

Individual contributor and hands-on team lead role in reporting, analytics and automation

Business Analyst at Hsbc - India
  • India - Kolkata
  • May 2006 to September 2010

Individual contributor and hands-on team lead role in reporting, analytics and automation

Education

Diploma, MBA-Operations Management
  • at Symbiosis
  • January 2013

Centre of Distance Learning

Diploma, Computers
  • at DOEACC
  • January 2002

(‘A’ –Level)

Bachelor's degree, BSc
  • at University Of Calcutta
  • December 1999

.

Specialties & Skills

Operational Excellence
Business Operations Management
Turnaround Strategies
Team Management
Reporting Analysis
AUTOMATION
REPORTS
BANKING
MIGRATION
PROCESS ENGINEERING
CAPITAL MARKETS
CONSULTING
DATA WAREHOUSING

Social Profiles

Personal Website
Personal Website

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Languages

English
Expert
Bengali
Native Speaker
Hindi
Intermediate